Strata Assistant

The Strata Collective; Albury City; On-site; AUD 50,000 - 65,000; Full time

Job summary

Albury Community Strata is seeking a Strata Assistant to work with a Strata Manager, helping manage a portfolio of buildings and residents. You’ll support owners, property managers and tradespeople and ensure accurate record-keeping.

You will gain paid training and a clear pathway to NSW Certificate of Registration in Strata Management, learning from experienced strata managers and the Licensee in Charge.

Qualifications

• Entry-level role with paid training and NSW registration pathway.
• Experience in administration, reception or customer service is helpful.
• Ability to communicate warmly and clearly with owners, managers and trades.

Responsibilities

• You'll answer levy questions via email and issue work orders.
• You'll prepare meeting notices and minutes and process renovation/pet applications.
• You'll welcome new buildings onto our books and keep records up to date.
• You'll help cover phones and info inbox to ensure courteous replies.

Skills

Communication

Organised

Detail-oriented

Initiative

Team player

Customer service

Education

NSW Certificate of Registration in Strata Management (target)

Job description

Looking to start a career in strata management, with paid training and a recognised qualification? This could be the role for you!

At Albury Community Strata, our Strata Assistants work hand in hand with a Strata Manager to look after a portfolio of buildings and the people who live in them. You'll share responsibility for how well that portfolio runs, and your work will make a visible difference to owners and the community every day.

What your days will look like

You’ll be a go-to person for owners, property managers and tradespeople. One moment you might be answering a levy question via email, the next you’ll be issuing a work order to fix a leaking roof and following it through until it’s done. You’ll help prepare meeting notices and minutes, process renovation and pet applications, welcome new buildings onto our books, and keep records accurate and up to date. You’ll also help cover our phones and info inbox, so every caller gets a kind, helpful response.

Where this role can take you

This is an opportunity to build a career. We will support you to obtain your NSW Certificate of Registration in Strata Management. You’ll learn directly from experienced strata managers and our Licensee in Charge, building a qualification and real-world skills that open a long-term career path in strata management.

You’ll thrive here if you:

• Communicate with warmth and care, in writing and on the phone
• Stay organised and calm when several things need attention at once
• Have a sharp eye for detail and like getting things right
• Bring initiative and enjoy solving problems
• Have experience in administration, reception or customer service
• Enjoy working as part of a team

Experience in strata, property management or real estate is a bonus, but not a must. Curiosity, exceptional communication skills and a willingness to learn matter more to us.

About Albury Community Strata

We’re a leading strata management company serving residential and commercial properties across Albury. We’re committed to delivering exceptional service to property owners and building strong relationships with our team. We value professionalism, kindness, and a genuine commitment to helping our clients succeed. When you join us, you’re joining a supportive team that invests in your growth.