Store Operations Leader: Customer Experience & Team Growth

Reddy Express; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

OTR Group is hiring for a Store Operations role at our Brisbane location. You will oversee day-to-day store activities, deliver exceptional customer service, and drive team training and development.

You will manage rostering, stock control, and reporting while upholding health and safety policies. The successful candidate will have leadership experience in retail or hospitality and strong communication and teamwork skills.

Qualifications

• Experience leading teams in retail/hospitality.
• Excellent communication and customer service.
• Ability to train and develop staff.
• Strong adaptability and teamwork.

Responsibilities

• Manage day-to-day store operations and customer service.
• Lead and develop the store team through training.
• Prepare rosters and oversee stock management.
• Generate reports and ensure health and safety policies are followed.

Skills

Leadership

Communication

Training

Adaptability

Attention to detail

Teamwork

Job description

OTR Group is hiring for a Store Operations role at our Brisbane location. You will oversee day-to-day store activities, deliver exceptional customer service, and drive team training and development.

You will manage rostering, stock control, and reporting while upholding health and safety policies. The successful candidate will have leadership experience in retail or hospitality and strong communication and teamwork skills.