Store Team Leader: Ops, Training & Customer Experience

Otr; South Australia; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Team discounts via OTR app

Barista coffee training

Step Up Incentive Program – up to 8 w'

Job summary

OTR is seeking an Assistant Store Manager to support daily store operations, deliver exceptional customer service, and lead a small team. You will assist with rostering, stock management, and reporting while upholding health and safety policies.

You should have leadership experience in retail, strong communication skills, attention to detail, and a collaborative mindset. The role offers career development opportunities across our network with staff discounts and training.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Well-developed and professional communication skills.
• Passion for delivering exceptional customer service and training to others.
• Ability to adapt to change.
• Strong attention to detail.
• Strong sense of teamwork.

Responsibilities

• Assist with day-to-day store operations and customer service.
• Support rostering, stock management, and reporting.
• Help implement health and safety policies and procedures.

Skills

Leadership

Communication

Customer service

Adaptability

Attention to detail

Teamwork

Career progression

Job description

OTR is seeking an Assistant Store Manager to support daily store operations, deliver exceptional customer service, and lead a small team. You will assist with rostering, stock management, and reporting while upholding health and safety policies.

You should have leadership experience in retail, strong communication skills, attention to detail, and a collaborative mindset. The role offers career development opportunities across our network with staff discounts and training.