Store Manager: Lead Teams, Elevate Service & Growth

Otr Group; New South Wales; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Team member offers and discounts via O

Barista coffee training

Step Up Incentive Program - up to 8 wo

Job summary

OTR Group in New South Wales is seeking a Store Manager to oversee day-to-day store operations, ensuring exceptional customer service and efficient performance. You will lead, train and develop the team, manage rosters and stock levels, and generate reports while upholding health and safety policies.

Join a dynamic retail network with opportunities for career progression across our brands and global network, plus employee discounts and barista training as part of our perks.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication and customer service skills.
• Ability to train others and develop staff.
• Adaptive and detail-oriented with a proactive approach.
• Excellent teamwork and collaborative mindset.

Responsibilities

• Oversee day-to-day store operations and customer service.
• Lead, train and develop the store team; manage rostering.
• Control stock levels and perform regular inventory checks.
• Prepare reports and monitor store performance.
• Adhere to health and safety policies and procedures.

Skills

Leadership

Communication

Customer service

Training

Adaptability

Attention to detail

Teamwork

Job description

OTR Group in New South Wales is seeking a Store Manager to oversee day-to-day store operations, ensuring exceptional customer service and efficient performance. You will lead, train and develop the team, manage rosters and stock levels, and generate reports while upholding health and safety policies.

Join a dynamic retail network with opportunities for career progression across our brands and global network, plus employee discounts and barista training as part of our perks.