Customer Experience Associate - Flexible Hours & Fast-Paced

OTR; Brisbane; On-site; AUD 42,000 - 52,000; Full time

Job summary

OTR Group is seeking a Customer Service Representative for our Brisbane store. You will deliver outstanding customer experiences, keep the store welcoming, and assist guests with product information and promotions.

This fast-paced role requires multitasking, the ability to stand for long periods, and flexibility to work late nights and weekends. Join a team dedicated to great service across our convenience retail network.

Qualifications

• Demonstrated outstanding customer service.
• Comfortable working alone and in a team.
• Ability to stand for long periods and lift moderate to heavy items.
• Availability to work flexible hours including late nights and weekends.
• Willingness to learn and promote product ranges.

Responsibilities

• Provide outstanding customer experiences and resolve queries.
• Keep the store clean, stocked and welcoming for guests.
• Assist guests with product information, promotions and upselling when appropriate.

Skills

Customer service

Teamwork

Standing ability

Flexibility

Product knowledge

Job description

OTR Group is seeking a Customer Service Representative for our Brisbane store. You will deliver outstanding customer experiences, keep the store welcoming, and assist guests with product information and promotions.

This fast-paced role requires multitasking, the ability to stand for long periods, and flexibility to work late nights and weekends. Join a team dedicated to great service across our convenience retail network.