Store Operations & Customer Service Lead

Reddy Express; Echuca; On-site; AUD 55,000 - 70,000; Full time

Job summary

Reddy Express Echuca is seeking an Assistant Manager to help run day-to-day store operations. You will focus on delivering excellent customer service, leading a small team, and ensuring smooth rostering, stock management, and reporting while upholding health and safety standards.

Ideal candidates will have leadership experience in retail or hospitality, professional communication skills, and a passion for training others.

Qualifications

• Leadership experience in retail/hospitality.
• Strong communication and customer service skills.
• Ability to train and develop team members.
• Adaptable and detail-oriented with a collaborative mindset.

Responsibilities

• Assist with day-to-day store operations and customer service.
• Lead, train and develop store team members.
• Manage rostering, stock levels, and daily reporting.
• Implement health and safety policies and procedures.

Skills

Leadership experience

Communication skills

Customer service

Training others

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express Echuca is seeking an Assistant Manager to help run day-to-day store operations. You will focus on delivering excellent customer service, leading a small team, and ensuring smooth rostering, stock management, and reporting while upholding health and safety standards.

Ideal candidates will have leadership experience in retail or hospitality, professional communication skills, and a passion for training others.