Store Operations Lead - Retail & Team Development

OTR; Gosford; On-site; AUD 55,000 - 75,000; Full time

Job summary

Reddy Express – Assistant Manager at OTR Group seeks a motivated person to help run day-to-day store operations in Gosford, NSW. You will lead a small team and focus on delivering great customer service while supporting staff training.

This role requires hands-on leadership, strong communication, attention to detail and the ability to adapt to change while upholding health and safety policies.

Qualifications

• Leadership experience in retail or hospitality settings.
• Strong communication and customer service skills.
• Experience training and developing team members.
• Ability to adapt to change and work under pressure.

Responsibilities

• Assist with day-to-day store operations and workflows.
• Deliver exceptional customer service and support staff.
• Coach and train team members to meet standards.
• Assist rostering, stock management and reporting.
• Uphold health and safety policies and procedures.

Skills

Leadership experience

Communication skills

Customer service

Training

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express – Assistant Manager at OTR Group seeks a motivated person to help run day-to-day store operations in Gosford, NSW. You will lead a small team and focus on delivering great customer service while supporting staff training.

This role requires hands-on leadership, strong communication, attention to detail and the ability to adapt to change while upholding health and safety policies.