Reddy Express Echuca - Assistant Manager

Reddy Express; Echuca; On-site; AUD 55,000 - 70,000; Full time

Job summary

Reddy Express Echuca is seeking an Assistant Manager to help run day-to-day store operations. You will focus on delivering excellent customer service, leading a small team, and ensuring smooth rostering, stock management, and reporting while upholding health and safety standards.

Ideal candidates will have leadership experience in retail or hospitality, professional communication skills, and a passion for training others.

Qualifications

• Leadership experience in retail/hospitality.
• Strong communication and customer service skills.
• Ability to train and develop team members.
• Adaptable and detail-oriented with a collaborative mindset.

Responsibilities

• Assist with day-to-day store operations and customer service.
• Lead, train and develop store team members.
• Manage rostering, stock levels, and daily reporting.
• Implement health and safety policies and procedures.

Skills

Leadership experience

Communication skills

Customer service

Training others

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express Echuca - Assistant Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.