Store Team Lead - Service, Training & Ops

Reddy Express; Gosford; Hybrid; AUD 60,000 - 76,000; Full time

Job summary

Reddy Express in Ourimbah, NSW is seeking an Assistant Manager to help run day-to-day store operations. You will support customer service, coordinate team training and development, manage rostering and stock, and help ensure health and safety policies are followed.

You should demonstrate leadership in retail or hospitality, excellent communication, a passion for coaching others, and a collaborative, detail‑oriented approach. The role requires Australian working rights and a police clearance.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication and professional interaction skills.
• Demonstrated customer service excellence and coaching abilities.
• Experience in training and developing team members.
• Ability to adapt to change and prioritize tasks.
• Excellent attention to detail and accuracy in duties.
• Solid teamwork and collaborative mindset.

Responsibilities

• Assist with day-to-day store operations.
• Provide customer service and resolve customer issues.
• Coordinate team training and development activities.
• Roster staff and manage stock levels.
• Help implement health and safety policies and procedures.

Skills

Leadership

Communication

Customer service

Training

Teamwork

Adaptability

Attention to detail

Job description

Reddy Express in Ourimbah, NSW is seeking an Assistant Manager to help run day-to-day store operations. You will support customer service, coordinate team training and development, manage rostering and stock, and help ensure health and safety policies are followed.

You should demonstrate leadership in retail or hospitality, excellent communication, a passion for coaching others, and a collaborative, detail‑oriented approach. The role requires Australian working rights and a police clearance.