Reddy Express Echuca - Assistant Manager

OTR; Echuca; On-site; AUD 55,000 - 70,000; Full time

Job summary

Reddy Express – Assistant Manager, part of the OTR Group, seeks an energetic leader in Echuca, VIC to help run daily store operations. You will support customer service excellence, lead training, and manage rostering and stock, ensuring health and safety standards are met.

The role emphasizes hands-on leadership, strong communication, and a collaborative team approach to deliver a high-quality retail experience for customers.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Excellent communication skills.
• Passion for delivering exceptional customer service and training.
• Ability to adapt to change.
• Strong attention to detail.
• Strong sense of teamwork.

Responsibilities

• Assist with day-to-day store operations.
• Provide outstanding customer service and handle inquiries.
• Coordinate team training and development activities.
• Oversee rostering and stock management processes.
• Prepare reports and support health and safety compliance.

Skills

Leadership

Communication

Customer service

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express – Assistant Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitality capacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

Reddy Express is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.