Store Manager Opportunities - Act

T2; Canberra; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus program

Staff discount

EAP

Flexible working options

Job summary

T2 is seeking an experienced Store Manager in Canberra to lead daily store operations, manage rostering, stock and visual merchandising, and drive exceptional customer service. You will foster a team culture aligned with T2 Values and deliver strong sales, wage control, and policy compliance.

You will motivate and develop your team, ensuring engagement and performance while delivering on budgeted targets. The role includes a 50% product discount and a supportive work environment with flexible

Qualifications

• Experience leading a store team and driving customer excellence.
• Strong communication and time management skills, with a focus on results.

Responsibilities

• Oversee day-to-day store operations, rostering, merchandising, deliveries and stock.
• Lead and embed a culture aligned with T2 Values to build engaged product and brand ambassadors.
• Drive exceptional customer service to boost satisfaction and loyalty.
• Meet budgeted sales, wage targets and control costs.
• Ensure store policies and guidelines from Line Manager and Support Office are followed.
• Identify and develop team members for future succession.

Skills

Retail management

Communication skills

Time management

Job description

About the role

• Be responsible for the day-to-day management of the retail store, including effective rostering, visual merchandising, managing deliveries and stock.
• Lead and embed a culture with the T2 Values that builds a team of engaged product and brand ambassadors within your store.
• Drive exceptional customer service that translates into increased customer satisfaction and loyalty.
• Achieve budgeted sales, wage targets and manage other controllable costs.
• Ensure your store is operating to correct T2 policy, processes and guidelines communicated from your Line Manager and Support Office.
• Identify your team’s development needs and motivate to drive performance for future succession.
• Every Sunday and Monday off!

About you

• You will inspire your team to deliver customer excellence in all facets of store operations.
• With a background in retail management, you will be passionate, commercially minded and focused on delivering positive results for the business.
• You will have strong communication skills and excellent time management skills

Life at T2

• Competitive salary with bonus earning potential with T2’s performance incentive program + sales incentives.
• Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
• Get recognition and rewards. T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
• Volunteer leave day per year with a purpose aligned organisation.
• Workplace policies with impact: Menopause policy, Gender equity policy, Equitable remuneration policy and Flexible working arrangement options, including hybrid work.
• Employee Assistance Program (EAP).

About the application process

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.