Store Manager - Geelong

T2; Geelong; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Bonus program

Employee discount 50%

Recognition program

Volunteer leave

EAP

Job summary

T2 Tea is seeking a store manager to join its passionate team in Geelong, Victoria. This isn’t just retail; it’s an immersive tea experience where you’ll lead a busy store floor and connect with customers over the perfect brew.

You’ll be responsible for day-to-day operations, rostering, stock deliveries, visual merchandising and delivering exceptional service while driving sales and managing costs. Be part of a global tea brand with career growth opportunities.

Qualifications

• Background in retail management and leadership.
• Strong communication and time management skills.
• Focus on delivering customer excellence and results.

Responsibilities

• Be responsible for day-to-day store management, rostering, deliveries and stock.
• Lead and embed a culture with T2 Values to build engaged brand ambassadors.
• Drive exceptional customer service that translates into loyalty.
• Achieve budgeted sales, wage targets and manage controllable costs.
• Ensure store compliance with policies communicated from management.

Skills

Retail management

Customer service

Team leadership

Communication skills

Time management

Job description

Looking for a role that fills your cup? Good news, T2 Tea is looking for a store manager to join its passionate team.

This isn't just retail. It's an immersive tea experience. If you love creating memorable experiences, sharing stories, and connecting with customers with the perfect brew, this is the role for you.

About Us

We're T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia and New Zealand.

Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.

Today, we're part of LIPTON Teas and Infusions, the world's largest tea business. For our team, this connection op ens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.

• Be responsible for the day-to-day management of the retail store, including effective rostering, visual merchandising, managing deliveries and stock.
• Lead and embed a culture with the T2 Values that builds a team of engaged product and brand ambassadors within your store.
• Drive exceptional customer service that translates into increased customer satisfaction and loyalty.
• Achieve budgeted sales, wage targets and manage other controllable costs.
• Ensure your store is operating to correct T2 policy, processes and guidelines communicated from your Line Manager and Support Office.
• Identify your team's development needs and motivate to drive performance for future succession.

About you

• You will inspire your team to deliver customer excellence in all facets of store operations.
• With a background in retail management, you will be passionate, commercially minded and focused on delivering positive results for the business.
• You will have strong communication skills and excellent time management skills.

Life at T2

• Competitive salary with bonus earning potential with T2's monthly sales incentive program.
• Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
• Get recognition and rewards. T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
• Volunteer leave day per year with a purpose aligned organisation.
• Workplace policies with impact: Gender equity policy, Equitable remuneration policy and Flexible working arrangement options
• Employee Assistance Program (EAP).

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

No agencies please - we have this one brewing in-house.