Seasonal Casual - QVB

T2 Tea; Sydney; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Monthly sales incentive

Staff discount

Moment Makers program

Flexible working arrangement

Employee Assistance Program

Gender equity policy

Equitable remuneration policy

Job summary

T2 Tea in Sydney is seeking a customer-focused team member to deliver world-class service and share expertise on our teas and brewing methods.

You will manage stock, support visual merchandising to brand standards, and uphold safety policies to protect yourself and colleagues. Prior retail experience is advantageous, and you’ll enjoy learning about tea alongside a supportive team.

Qualifications

• Customer-focused mindset and welcoming demeanor.
• Able to thrive in a busy, fast-paced environment.
• Strong communication and interpersonal skills.
• Previous customer service or retail experience is advantageous.

Responsibilities

• Provide world-class customer service experience to every customer.
• Continually expand knowledge of products and become a tea and brewing expert.
• Manage high volumes of stock and undertake visual merchandising to provided standards.
• Follow safety policies and procedures to protect yourself and others.

Skills

Customer service

Communication

Retail experience

Job description

About the role

• Provide world-class customer service experience to every customer.
• Continually expand your knowledge of products and become a tea and brewing expert.
• Manage high volumes of stock and undertake visual merchandising to provided standards.
• Take care of your own health and safety and the safety of others by following T2 safety policies and procedures.

About you

• Acts with customer in mind.
• Ready to work in a busy and fast-paced environment.
• Self-motivated and ready to learn.
• Strong communication skills.
• Previous customer service or retail experience advantageous.

Life at T2

• Competitive salary with bonus earning potential with T2’s monthly sales incentive program.
• Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
• T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
• Workplace policies with impact: Gender equity policy, Equitable remuneration policy and Flexible working arrangement options
• Employee Assistance Program (EAP).

About the application process

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.