Store Manager – Lead, Inspire & Grow Sales

Vinnies; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Supportive Team

Tax-free benefits up to $15,900

Career Progression

Learning & Development

Wellbeing Support

Inclusive Culture

Leave Benefits

Job summary

The St Vincent de Paul Society NSW is seeking a Store Manager for the Lane Cove store. You will lead a team of employees and volunteers, drive sales, and uphold the society’s mission and standards to create exceptional customer experiences.

You will motivate staff, manage operations and merchandising, and engage with the local community to support charitable outcomes while maintaining a safe, inclusive store environment.

Qualifications

• Experience in managing retail stores, preferably fashion or high‑volume.
• Strong leadership and people development capabilities.
• Proven ability to deliver exceptional customer service and store performance.
• Track record of achieving sales targets and KPI goals.

Responsibilities

• Leading, growing and developing a team of paid employees and volunteers.
• Ensuring extraordinary customer service is provided to every customer, every time.
• Embedding exceptional operational and visual merchandise standards.
• Meeting and exceeding sales and KPI performance of the store.
• Champion the voice of the donor by upholding the highest standards in product sorting, pricing, and placement.
• Building and supporting the volunteer workforce and engaging with the local community.
• Role-modelling a 'safety first' culture in store.
• Use the company’s mission and values to support decision making, act as a brand advocate inside and outside of the store.

Skills

Retail store management

Leadership

Customer experience

People management

Sales target drive

Job description

The St Vincent de Paul Society NSW is seeking a Store Manager for the Lane Cove store. You will lead a team of employees and volunteers, drive sales, and uphold the society’s mission and standards to create exceptional customer experiences.

You will motivate staff, manage operations and merchandising, and engage with the local community to support charitable outcomes while maintaining a safe, inclusive store environment.