Store Manager

Vinnies SA; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Supportive Team

Tax-free benefits up to $15,900

Career progression

Learning & Development

Wellbeing support

Inclusive culture

Parental and leave benefits

Job summary

St Vincent de Paul Society NSW in Newport, NSW seeks an experienced Store Manager to lead a proactive retail team and volunteers. You will drive sales, visual merchandising, and community engagement while upholding high service standards and brand values.

You will manage staff, mentor volunteers, and ensure safe, welcoming store operations that support our charitable mission and social impact across local communities.

Qualifications

• Experience in managing retail stores, preferably fashion.
• Strong leadership and people-management skills.
• Customer-focused with excellent service standards.
• Proven ability to drive sales and meet KPIs.

Responsibilities

• Leading, growing and developing a team of paid employees and volunteers.
• Ensuring extraordinary customer service is provided to every customer, every time.
• Embedding exceptional operational and visual merchandise standards.
• Meeting and exceeding sales and KPI performance of the store.
• Champion the voice of the donor by upholding the highest standards in product sorting, pricing, and placement.
• Building and supporting the volunteer workforce and engaging with the local community.
• Role-modelling a 'safety first' culture in store.
• Use the company’s mission and values to support decision making, act as a brand advocate inside and outside of the store.

Skills

Retail management

Leadership

Customer experience

People management

Fashion sense

Job description

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Store Manager

Date: 14 Sept 2026

Location: Newport, NSW, AU, 2106

Requisition ID: 2443

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees arerecognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

• Be part of a diverse workforce with strong customer focus
• A great opportunity for one with proven retail operations knowledge and leadership skills
• Competitive rates; generous salary tax-free benefits

We're looking for an experienced and strong retail leader to work as Store Manager at the Vinnies shop in Newport. This is a hands-on role requuiring flexibility to work the different aspects of store operation while leading staff and driving store performance. Your ability to showcase the best in in-store offerings through effective visual merchandising will be key to increasing sales and enhancing customer experience. Building positive connections with the community is a vital aspect of this role as sales generated provide funds for our services.

Your Responsibility

• Leading, growing and developing a team of paid employees and volunteers
• Ensuring extraordinary customer service is provided to every customer, every time
• Embedding exceptional operational and visual merchandise standards
• Meeting and exceeding sales and KPI performance of the store
• Champion the voice of the donor by upholding the highest standards in product sorting, pricing, and placement
• Building and supporting the volunteer workforce and engaging with the local community
• Role-modelling a 'safety first' culture in store
• Use the company’s mission and values to support decision making, act as a brand advocate inside and outside of the store

You Will Need

• Experience in managing retail stores, preferably fashion, and/or high-volume retail
• Strong leadership skills; with good fashion sense
• Strong focus on customer experience
• Proven people management skills or Experience in managing people, training and coachingProven ability to track store sales performance and drive team towards meeting sales targets

We offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth.
• Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and arecommitted to engaging a diverse workforce.We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found inthe Society’s commitment to Safeguarding Children & Young People .Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.