Store Manager

St Vincent de Paul Society NSW; Ryde; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Supportive Team

Tax-free benefits

Career progression

Learning & Development

Wellbeing support

Inclusive culture

Leave benefits

Job summary

St Vincent de Paul Society NSW is seeking a Store Manager in North Ryde to lead a busy retail store in Northern Sydney. You will drive customer service, people management and store profitability while maintaining high visual standards and community engagement.

The role requires hands-on leadership in a fast-paced environment with weekend availability. Join a values-driven team and contribute to a supportive culture with opportunities for career progression.

Qualifications

• Experience in managing retail stores, preferably fashion, and/or high-volume retail.
• Strong leadership and people management experience.
• Customer-focused approach to service and sales.
• Ability to track store sales and drive targets.

Responsibilities

• Lead, grow and develop a team of paid employees and volunteers.
• Ensure extraordinary customer service is provided to every customer, every time.
• Embed exceptional operational and visual merchandise standards.
• Meet and exceed sales and KPI performance.
• Champion the voice of the donor by upholding the highest standards in product sorting, pricing, and placement.
• Build and support the volunteer workforce and engage with the local community.
• Role-model a 'safety first' culture in store.
• Use the company's mission and values to support decision making, act as a brand advocate inside and outside of the store.

Skills

Retail leadership

People management

Customer experience

Coaching & training

Sales performance

Job description

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Company description

ST VINCENT DE PAUL SOCIETY NSW

Job description

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

• Bring your retail leadership skills and passion for people to make a difference in the community.
• Tax-saving benefits that minimise your income tax

Join Vinnies as Store Manager in North Ryde, a thriving and busy Vinnies store in Northern Sydney region. The ideal candidate for this role will take a hands‑on approach to all areas of store operations, with strong focus on exceptional customer service, people management, efficiency and profitability. Experience working in a fast‑paced, high-volume retail environment will be highly regarded. Flexibility and availability to work weekends, as required, are essential. This is a great opportunity to utilise your leadership skills, or develop your potential, to support the team, drive strong store performance and contribute to the store's continued success.

Your Responsibility

• Leading, growing and developing a team of paid employees and volunteers
• Ensuring extraordinary customer service is provided to every customer, every time
• Embedding exceptional operational and visual merchandise standards
• Meeting and exceeding sales and KPI performance of the store
• Champion the voice of the donor by upholding the highest standards in product sorting, pricing, and placement
• Building and supporting the volunteer workforce and engaging with the local community
• Role-modelling a 'safety first' culture in store
• Use the company's mission and values to support decision making, act as a brand advocate inside and outside of the store

You Will Need

• Experience in managing retail stores, preferably fashion, and/or high-volume retail
• Strong leadership skills; with good fashion sense
• Strong focus on customer experience
• Proven people management skills or Experience in managing people, training and coaching
• Proven ability to track store sales performance and drive team towards meeting sales targets

We offer

• Supportive Team - Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay - Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression - Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - Training to support your professional growth.
• Wellbeing Support - EAP and wellness services to support your mental and physical well-being.
• Inclusive Culture - Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits - 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and arecommitted to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found intheSociety's commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.

We offer:

Tax-saving benefits that minimise your income tax. Training to support your professional growth.