Store Manager – Retail Leader & Community Impact

Vinnies SA; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Supportive Team

Tax-free benefits up to $15,900

Career progression

Learning & Development

Wellbeing support

Inclusive culture

Parental and leave benefits

Job summary

St Vincent de Paul Society NSW in Newport, NSW seeks an experienced Store Manager to lead a proactive retail team and volunteers. You will drive sales, visual merchandising, and community engagement while upholding high service standards and brand values.

You will manage staff, mentor volunteers, and ensure safe, welcoming store operations that support our charitable mission and social impact across local communities.

Qualifications

• Experience in managing retail stores, preferably fashion.
• Strong leadership and people-management skills.
• Customer-focused with excellent service standards.
• Proven ability to drive sales and meet KPIs.

Responsibilities

• Leading, growing and developing a team of paid employees and volunteers.
• Ensuring extraordinary customer service is provided to every customer, every time.
• Embedding exceptional operational and visual merchandise standards.
• Meeting and exceeding sales and KPI performance of the store.
• Champion the voice of the donor by upholding the highest standards in product sorting, pricing, and placement.
• Building and supporting the volunteer workforce and engaging with the local community.
• Role-modelling a 'safety first' culture in store.
• Use the company’s mission and values to support decision making, act as a brand advocate inside and outside of the store.

Skills

Retail management

Leadership

Customer experience

People management

Fashion sense

Job description

St Vincent de Paul Society NSW in Newport, NSW seeks an experienced Store Manager to lead a proactive retail team and volunteers. You will drive sales, visual merchandising, and community engagement while upholding high service standards and brand values.

You will manage staff, mentor volunteers, and ensure safe, welcoming store operations that support our charitable mission and social impact across local communities.