Store Manager: Growth, Service & Ops Leader

Crocs, Inc.; City Of Stirling; On-site; AUD 70,000 - 100,000; Full time

Job summary

Crocs, Inc. in Australia is seeking a Store Manager to lead a team of store associates and managers, driving sales, delivering outstanding customer service, and maintaining visual standards across the store.

You will develop talent, support daily operations including POS usage, stock replenishment, and pricing, while upholding Crocs values in a high growth retail environment. Flexibility with shifts and travel to support multiple locations may be required.

Qualifications

• Minimum education of A Level/SSCE/ Diploma or above.
• Minimum 5 years of total retail experience; store manager preferred.
• Professional English communication skills.

Responsibilities

• Deliver outstanding service to consumers using the Crocs service model.
• Lead the store team in surpassing performance metrics for sales and service.
• Apply analytical thinking to identify opportunities within the store and guide decisions.
• Lead visual presentation, product flow, replenishment and standards.
• Foster an inclusive environment and promote internal growth.
• Coordinate, delegate and meet store deadlines with follow-up.

Skills

Leadership

Customer service

Retail operations

Team management

Communication

English fluency

Shift flexibility

Microsoft Office

POS system

Education

A Level / SSCE / Diploma or above

Tools

POS system

Microsoft Word

PowerPoint

Excel

Email

Job description

Crocs, Inc. in Australia is seeking a Store Manager to lead a team of store associates and managers, driving sales, delivering outstanding customer service, and maintaining visual standards across the store.

You will develop talent, support daily operations including POS usage, stock replenishment, and pricing, while upholding Crocs values in a high growth retail environment. Flexibility with shifts and travel to support multiple locations may be required.