Retail Sales Associate: Dynamic Customer Experience

Crocs, Inc.; Adelaide; On-site; AUD 42,000 - 60,000; Full time

Job summary

Crocs, Inc. in Adelaide is hiring a Sales Associate to deliver world class service in our store. You will educate customers about Crocs products, support promotions, and help the store team meet goals while growing your retail skills.

You will operate the POS, manage stock and pricing, support loyalty programs, keep the store clean, and assist in other departments when needed. The role rewards initiative, teamwork and a flexible schedule, including weekends and holidays.

Qualifications

• Must be 18 years or older.
• Senior Secondary School certificate preferred.
• 1–2 years of retail experience.
• Fluent in English; additional languages are a plus.
• Flexible for rotational shifts including nights, weekends and public holidays.
• Basic computer proficiency and POS experience.

Responsibilities

• Deliver outstanding service to customers using Crocs CHARM model.
• Adhere to asset protection, inventory control and compliance procedures.
• Lead by example and collaborate with store management to improve KPIs.
• Support daily retail operations: POS, stock replenishment, pricing/markdowns, loyalty programs, cleanliness.
• Learn and assist in departments: consumer service, product knowledge, visual presentation, stock room.
• Contribute to an enjoyable team environment by sharing ideas and concerns.

Skills

Customer service

Retail sales

Communication

Teamwork

English fluency

Flexibility

Education

High School Diploma

Tools

POS system

Microsoft Word

Excel

Email

Job description

Crocs, Inc. in Adelaide is hiring a Sales Associate to deliver world class service in our store. You will educate customers about Crocs products, support promotions, and help the store team meet goals while growing your retail skills.

You will operate the POS, manage stock and pricing, support loyalty programs, keep the store clean, and assist in other departments when needed. The role rewards initiative, teamwork and a flexible schedule, including weekends and holidays.