Retail Sales Associate — Customer Experience Leader

Crocs, Inc.; Sydney; On-site; AUD 32,000 - 41,000; Full time

Job summary

Crocs, Inc. is hiring a Sales Associate in Sydney to provide world-class service and educate customers about our products. You will support in-store events, promotions, and convert shoppers into loyal Crocs customers while maintaining store standards.

Role requires strong communication, flexibility for rotating shifts (including nights and weekends), and ability to operate the POS system. Join a dynamic retail team at Crocs, Inc. and contribute to growth in a fast-paced environment.

Qualifications

• Must be 18 years or older.
• Senior Secondary School year 12 / High School Certificate preferred.
• Minimum 1–2 years of working experience, preferably in retail.
• Fluent in English; additional languages a plus.

Responsibilities

• Deliver outstanding service to our consumers using the Crocs service model.
• Adhere to Asset Protection policies including shortage prevention and inventory control.
• Lead by example and collaborate with Store Management to improve KPIs.
• Support daily store operations: POS, stock replenishment, pricing, and promotions.
• Learn and assist in other departments: consumer service, product knowledge, visual display, stock room management.
• Contribute to a positive team environment by sharing ideas and feedback.

Skills

Retail experience

Customer service

Communication

Teamwork

Education

High School Diploma

Tools

POS system

Microsoft Word

Microsoft Excel

Job description

Crocs, Inc. is hiring a Sales Associate in Sydney to provide world-class service and educate customers about our products. You will support in-store events, promotions, and convert shoppers into loyal Crocs customers while maintaining store standards.

Role requires strong communication, flexibility for rotating shifts (including nights and weekends), and ability to operate the POS system. Join a dynamic retail team at Crocs, Inc. and contribute to growth in a fast-paced environment.