Store Manager - Daytime Café & Chocolates Lead

Torode Solutions; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Torode Xocolatl is seeking a capable Store Manager to run daily operations at one of our Melbourne-area artisan chocolate stores. You will lead a small team, train staff and ensure outstanding customer service in a welcoming setting.

The role offers permanent full-time employment or a casual arrangement for the right candidate, with daytime trading hours and opportunities to train staff and improve store operations. Barista experience is valued but not essential.

Qualifications

• Experience in retail, cafés, hospitality or a comparable customer-service environment.
• Experience leading shifts, supporting colleagues or supervising a team.
• Clear communication, reliability and a practical approach to solving problems.
• Barista experience is highly regarded. Previous chocolate industry experience is not essential.

Responsibilities

• Lead daily store operations and provide warm, attentive customer service.
• Guide the team during shifts, communicate priorities and support staff training.
• Assist with rostering and ensure opening and closing tasks are completed.
• Manage stock ordering, replenishment and stock control.
• Oversee cash handling, daily banking and point-of-sale procedures.
• Keep product displays attractive and help customers choose products and gifts.
• Maintain cleanliness, food safety and presentation standards.
• Work with management and the production team to communicate stock needs, customer feedback and opportunities to improve sales.

Skills

Retail experience

Team leadership

Communication

POS software

Food safety

Tools

POS software

Stock control tools

Job description

Torode Xocolatl is seeking a capable Store Manager to run daily operations at one of our Melbourne-area artisan chocolate stores. You will lead a small team, train staff and ensure outstanding customer service in a welcoming setting.

The role offers permanent full-time employment or a casual arrangement for the right candidate, with daytime trading hours and opportunities to train staff and improve store operations. Barista experience is valued but not essential.