Weekend Team Lead - Retail, Café & Production

Melba's Chocolates; South Australia; Hybride; AUD 42 000 - 60 000; Temps partiel

Résumé du poste

Melba’s Chocolates in Woodside, Adelaide Hills, seeks a highly engaged Weekend Supervisor to lead our retail, coffee shop and production teams during weekend operations. This permanent part-time role requires Sundays and Mondays (including Public Holidays), plus every 5th full weekend, with potential for increased hours in the future.

You will drive team leadership, customer service excellence, and smooth operational flow across busy periods, while upholding quality and a welcoming visitor

Qualifications

• Experience leading hospitality or retail teams.
• Strong customer service orientation and attention to detail.
• Barista experience is a plus but not mandatory.

Responsabilités

• Lead retail, coffee shop and production teams during weekend hours.
• Maintain high standards of customer service and visitor engagement.
• Manage floor operations during peak periods and ensure smooth workflows.
• Address operational challenges to ensure a positive staff and guest experience.

Connaissances

Team Leadership

Customer Service

Barista Experience

Outils

POS Systems

Inventory Software

Description du poste

Melba’s Chocolates in Woodside, Adelaide Hills, seeks a highly engaged Weekend Supervisor to lead our retail, coffee shop and production teams during weekend operations. This permanent part-time role requires Sundays and Mondays (including Public Holidays), plus every 5th full weekend, with potential for increased hours in the future.

You will drive team leadership, customer service excellence, and smooth operational flow across busy periods, while upholding quality and a welcoming visitor