Store Manager - Carlton

Frontline Retail; Sydney; On-site; AUD 70,000 - 78,000; Full time

Benefits offered by this job

Salary + Super

KPI bonuses

Company vehicle access

Birthday leave

Staff discounts

Training and leadership development

Onboarding program

Career progression

Employee benefits and recognition

Fortnightly roster with every second,

Job summary

Frontline Retail in Sydney seeks an experienced Store Manager to lead its Carlton store, driving sales, service and daily operations. You will balance stock, staff development and customer engagement to create a high‑performing store.

You will coach a team, manage visual merchandising, and own store profitability while delivering exceptional customer experiences. This role offers KPI bonuses and clear career progression.

Qualifications

• Proven experience in a Store Manager, Retail Manager or similar leadership role.
• Strong experience leading, coaching and developing a retail team.
• Ability to achieve sales targets and commercial KPIs.
• Strong customer service and relationship-building skills.
• Commercially minded with a focus on achieving results.
• Confident to take ownership and make decisions.
• Hands-on leadership style and shop-floor presence.
• Current driver's license.

Responsibilities

• Lead, coach and develop a team to achieve individual and store targets.
• Drive sales performance and commercial results across multiple customer channels.
• Deliver an exceptional customer experience and build strong, lasting relationships.
• Develop and maintain strong relationships with trade customers and key clients.
• Identify opportunities to increase customer engagement and repeat business.
• Provide expert product and design advice to help customers in making confident purchasing decisions.
• Maintain high standards of visual merchandising, store presentation and cleanliness.
• Oversee daily store operations, including stock, administration and compliance.
• Take ownership of store profitability, sales performance and operational standards.
• Lead by example and remain hands-on across all areas of the store.

Skills

Store leadership

Team development

Sales targets

Customer service

Relationship building

Decision making

Hands-on leadership

Driver's license

Job description

An established and successful Australian retailer is seeking an experienced Store Manager to leads its Carlton store.

This is an excellent opportunity for a commercially driven retail leader who enjoys developing teams, delivering exceptional customer experiences and taking ownership of overall store performance.

You will lead from the front, balancing sales performance, customer service, team development and day-to-day operations while creating a positive and high-performing store environment.

What You'll be Responsible For

• Lead, coach and develop a team to achieve individual and store targets
• Drive sales performance and commercial results across multiple customer channels
• Deliver an exceptional customer experience and build strong, lasting relationships
• Develop and maintain strong relationships with trade customers and key clients
• Identify opportunities to increase customer engagement and repeat business
• Provide expert product and design advice to help customers in making confident purchasing decisions
• Maintain high standards of visual merchandising, store presentation and cleanliness
• Oversee daily store operations, including stock, administration and compliance
• Take ownership of store profitability, sales performance and operational standards
• Lead by example and remain hands‑on across all areas of the store

An established and successful Australian retailer is seeking an experienced Store Manager to leads its Carlton store.

This is an excellent opportunity for a commercially driven retail leader who enjoys developing teams, delivering exceptional customer experiences and taking ownership of overall store performance.

You will lead from the front, balancing sales performance, customer service, team development and day-to-day operations while creating a positive and high‑performing store environment.

What You'll be Responsible For

• Lead, coach and develop a team to achieve individual and store targets
• Drive sales performance and commercial results across multiple customer channels
• Deliver an exceptional customer experience and build strong, lasting relationships
• Develop and maintain strong relationships with trade customers and key clients
• Identify opportunities to increase customer engagement and repeat business
• Provide expert product and design advice to help customers in making confident purchasing decisions
• Maintain high standards of visual merchandising, store presentation and cleanliness
• Oversee daily store operations, including stock, administration and compliance
• Take ownership of store profitability, sales performance and operational standards
• Lead by example and remain hands‑on across all areas of the store

About You

• Proven experience in a Store Manager, Retail Manager or similar leadership role
• Strong experience leading, coaching and developing a retail team
• A proven ability to achieve sales targets and commercial KPIs
• Strong customer service and relationship‑building skills
• A commercially minded approach with a focus on achieving results
• The confidence to take ownership and make decisions
• A hands‑on leadership style and willingness to lead from the shop floor
• A current driver's license

What's on Offer

• Salary $73,440.42 + Super
• Additional bonuses based on KPI performance
• Access to a company vehicle, shared across the store team for in‑home customer consultations, banking and other business requirements
• Birthday leave and wellbeing initiatives
• Generous staff discounts
• Ongoing training and leadership development
• Structured onboarding and induction program
• Opportunities for career progression
• Employee benefits and recognition programs
• A structure fortnightly roster, with every second weekend worked

This is an opportunity to join a well‑established retailer with a strong market presence and genuine focus on people, customer experience and long‑term growth.

If you're an experienced retail leader who wants to take ownership of a successful store, develop a strong team and make a measurable commercial impact, this could be an excellent next step in your career.