Store Manager

Sociable Tech; Sydney; On-site; AUD 80,000 - 100,000; Full time

Job summary

QE Foodstores is seeking a Store Manager in Sydney to supervise daily operations, drive sales, and lead a team across multiple service areas. You will manage stock, oversee displays, and ensure exceptional customer service while aligning with promotional campaigns.

The role requires a Diploma in a relevant subject with 1+ year of experience or 3+ years in retail, strong communication, and knowledge of EA parameters. This position is permanent and full-time with an Australian business focus.

Qualifications

• Diploma in a relevant subject with at least one year of relevant work experience or three years of relevant work experience.
• Strong communication skills and adept problem solvers.
• Working knowledge of Windows computers, essential programs, and performance metrics applications.
• Enterprise Agreement (EA) knowledge to guarantee proper and professional support parameters.
• Set reportable metrics to measure and maintain performance and health of the store's service department.
• Demonstrated ability and proven track record of effective marketing campaigns and employee management.

Responsibilities

• Oversee all services to meet business needs and responsibilities for QE Foodstores.
• Stock management and ensuring stock availability, wastage control, and turnover.
• Develop process improvements to maximize sales and profitability.
• Oversee product displays to align with promotions and campaigns.
• Sell and market products to customers and manage service staff.
• Set reportable metrics to measure performance and health of the store.
• Recruit and train staff and provide feedback and performance reviews.
• Liaise with staff to address issues and educate on OHS responsibilities.

Skills

Strong communication skills

Problem solving

Marketing campaigns

Staff management

Windows OS & performance metrics

Education

Diploma in a relevant subject

Tools

Enterprise Agreement (EA) knowledge

Job description

Job Type: Permanent position | Full time position

Job Description

BOP Staffing Pty Limited Company: QE Foodstores Annual Salary: $80,000 - $100,000 + super As a Store Manager, you are required to oversee all services to ensure that business needs are being met. You are responsible for the overall accountability of the company's business requirements, playing a key role in supporting the daily operations of QE Foodstores while also engaging directly with clients.

• Stock management - ensuring availability of stock, placing orders, controlling wastage and stock turnover.
• Develop process improvements to maximize sales and profitability.
• Oversee product displays to ensure they are attractive, strategically placed, and in line with promotional campaigns.
• Selling and direct marketing of products to customers.
• Managing service staff to ensure desired customer satisfaction levels are met.
• Set reportable metrics to measure and maintain performance and health of the store
• Identify opportunities for business growth, whether through store expansion, product range diversification, or market expansion.
• Providing direction, feedback, and performance reviews to staff
• Assist in recruiting and training staff on assigned responsibilities
• Liaising with staff members to determine correct responses to issues.
• Educate staff on OHS responsibilities
• Report to CEO the monthly Risk Impact Assessments including their effects and the scope of the report
• Manage all external service providers and review yearly contracts as needed to be able to maximize profitability
• Understand how to make changes to the company knowledge base to anticipate the needs of your team
• Develop a standard operating procedure handbook and a marketable service catalogue for customers
• Set reportable metrics to measure and maintain performance and health of the company's service department

Qualification & experience Skills, experience and qualifications required:

• Diploma in a relevant subject plus at least one year of relevant work experience or three years of relevant work experience.
• Strong communication skills and adept problem solvers.
• Working knowledge of Windows computers, essential programs, and performance metrics applications
• Enterprise Agreement (EA) knowledge to guarantee proper and professional support parameters
• Set reportable metrics to measure and maintain performance and health of the company's service department
• Demonstrated ability and proven track record of effective marketing campaigns and employee management

About QE Foodstores: We are an independent Australian family-owned business dedicated to giving our customers a quality shopping experience at all our 11 stores. The customer is at the heart of everything we do - every day. We know our community have busy lives and want to access nourishing fresh food every day.