Store Manager

Aussie perfection pty ltd; Hervey Bay; On-site; AUD 80,000 - 81,000; Full time

Benefits offered by this job

Competitive salary

Full-time permanent employment

Training and development

Employee discounts

Career development opportunities

Job summary

Aussie Perfection Pty Ltd in Hervey Bay, QLD, is seeking an experienced and motivated retail Store Manager to lead the day-to-day operations of our Pizza Hut restaurant and drive operational performance.

You will plan, direct and coordinate retail operations, manage inventory, staff rosters, training, and customer service to meet sales and financial objectives, while ensuring food safety and brand standards.

Qualifications

• Diploma or higher qualification in Business, Retail Management, Hospitality Management or related discipline.
• 1–2 years of recent experience as Retail/Store Manager in a QSR or fast-food outlet.
• Demonstrated leadership and team management skills.
• Strong customer service and conflict resolution abilities.
• Knowledge of Australian food safety and WHS requirements.
• Ability to work flexible hours, including weekends, evenings and public holidays.

Responsibilities

• Managing the overall day-to-day operations of the Pizza Hut restaurant to ensure efficient and profitable business performance.
• Planning, directing and coordinating retail operations to achieve sales, customer service and financial objectives.
• Monitoring sales performance, labour costs, food costs and operating expenses to maximise profitability.
• Recruiting, training, supervising and mentoring restaurant employees to maintain high operational and customer service standards.
• Preparing staff rosters and allocating resources to meet operational demands while managing labour costs.

Skills

Leadership

Team management

Customer service

Communication

Education

Diploma or higher in Business/Retail/Hospitality

Job description

Aussie Perfection Pty Ltd is an Australian-owned company operating a Pizza Hut franchise in Hervey Bay, Queensland. We are committed to delivering exceptional customer service, quality food, and efficient store operations while maintaining Pizza Hut's brand standards, food safety requirements, and customer service excellence. We are currently seeking an experienced and motivated retail Store Manager to lead the day-to-day operations of our store and drive operational performance.

Benefits

• Competitive salary of $79,700 - $80,000 per annum plus Superannuation.
• Full-time permanent employment.
• A supportive and collaborative working environment.
• Opportunity to lead an established Pizza Hut store.
• Ongoing training and professional development.
• Career development opportunities with an established Australian business
• Employee discounts and other workplace benefits where applicable.

Task & responsibilities

The successful applicant will be responsible for:

• Managing the overall day-to-day operations of the Pizza Hut restaurant to ensure efficient and profitable business performance.
• Planning, directing and coordinating retail operations to achieve sales, customer service and financial objectives.
• Monitoring sales performance, labour costs, food costs and operating expenses to maximise profitability.
• Managing inventory levels, ordering stock and ensuring adequate supply of food ingredients, packaging materials and restaurant consumables.
• Implementing effective stock control procedures to minimise wastage and maintain inventory accuracy.
• Recruiting, training, supervising and mentoring restaurant employees to maintain high operational and customer service standards.
• Preparing staff rosters and allocating resources to meet operational demands while managing labour costs effectively.
• Monitoring employee performance and providing coaching, guidance and performance feedback.
• Ensuring compliance with Food Safety Standards, Workplace Health and Safety legislation, and Pizza Hut operational procedures.
• Resolving customer enquiries, complaints and service issues promptly and professionally.
• Analysing sales reports and operational data to identify opportunities for improving business performance.
• Coordinating local promotional activities and supporting marketing initiatives to increase customer engagement and sales.
• Maintaining restaurant presentation, cleanliness, equipment maintenance and operational readiness.
• Preparing operational reports and maintaining accurate business records.
• Liaising with suppliers, contractors and senior management to ensure smooth business operations.

Qualification & experience

• A Diploma or higher qualification in Business, Retail Management, Hospitality Management or a related discipline; or equivalent relevant industry experience.
• 1 - 2 years of recent experience as a Retail or Store Manager managing a retail store, quick service restaurant (QSR), or fast food outlet.
• Demonstrated leadership and team management skills.
• Experience managing staff rosters, inventory, budgets and daily operations.
• Strong customer service and conflict resolution skills.
• Good financial and commercial awareness.
• Excellent communication, organisational and time management skills.
• Knowledge of Australian food safety and workplace health and safety requirements.
• Ability to work flexible hours, including weekends, evenings and public holidays.

Work Type: Full time

Salary: $79700-80000