Regional Operations Lead, Multi-Store & Franchise Network

Pizza Hut; Gold Coast City; Sur place; AUD 105 000 - 140 000; Plein temps

Avantages offerts par ce poste

Annual leave + 5th week

Additional paid days off

Birthday leave

Health insurance discounts

Wage access

Résumé du poste

Pizza Hut Australia is seeking an Area Operations Manager to lead and support franchise stores across Queensland, aligning teams to brand standards and driving accountable, profitable operations.

Reporting to the Regional Director, you will conduct store visits, monitor performance with a range of metrics, coach teams, and ensure consistent guest experiences while upholding food safety and licensing requirements.

Qualifications

• Proven multi-site retail leadership with team motivation expertise.
• Valid driver’s license and reliable, roadworthy vehicle.
• Experience in consulting, business partnering, and strategic planning.
• Strong knowledge of legal compliance (NSF, labor laws) and licensing.
• Solid grasp of food safety, FSSAI, operational standards, and WH&S.
• Independent decision-maker with strong autonomy and problem-solving skills.
• Excellent interpersonal and communication abilities to lead and engage teams.

Responsabilités

• Lead and inspire a network of franchisees to build and maintain profitable operations.
• Track and monitor store performance using a wide range of performance metrics and benchmark tools.
• Complete regular store visits and provide detailed feedback to the Regional Director.
• Own and assess talent across all levels within the market using various tools.
• Lead the store teams to deliver the desired customer experience.
• Demonstrate an in-depth knowledge of all the products on the menu, their components and the defined quality parameters.
• Identify critical parameters which impact quality and devise ways to find solutions.
• Monitor and manage operational adherence to food safety, operational standards, restaurant safety and fire safety standards.
• Complete store action plans for guest experience improvement.

Connaissances

Multi-site leadership

Team motivation

Communication skills

Autonomy

Problem solving

Food safety

Legal compliance

Description du poste

Pizza Hut Australia is seeking an Area Operations Manager to lead and support franchise stores across Queensland, aligning teams to brand standards and driving accountable, profitable operations.

Reporting to the Regional Director, you will conduct store visits, monitor performance with a range of metrics, coach teams, and ensure consistent guest experiences while upholding food safety and licensing requirements.