Store Manager

Pizza Riviera; Townsville City; On-site; AUD 80,000 - 110,000; Full time

Job summary

Pizza Riviera is seeking an experienced Store Manager to lead one of our busy hospitality stores, delivering outstanding customer service and food quality. You will oversee daily operations, staff rostering, stock control and compliance with food safety standards.

We value hands-on leadership, strong communication and the ability to work evenings and weekends. You will collaborate with senior management to achieve business targets and maintain high presentation standards.

Qualifications

• Proven experience as Store Manager in hospitality or retail.
• Strong leadership and people management abilities.
• Confident with rostering, stock control and reporting.
• Ability to work independently and make sound decisions.
• Organised, reliable and adaptable.
• Flexible availability including evenings and weekends.

Responsibilities

• Lead, train, and motivate the store team to deliver outstanding customer service.
• Manage daily operations including opening and closing procedures.
• Staff rostering and workforce planning in line with business needs.
• Ensure compliance with food safety, WHS and company policies.
• Oversee stock control, ordering and waste management.
• Handle customer enquiries and resolve issues professionally.

Skills

Store management

Leadership

Communication

Rostering

Food safety knowledge

Job description

Pizza Riviera is seeking an experienced and motivated Store Manager to lead one of our busy stores and oversee day-to-day operations. This is a hands-on leadership role for someone who thrives in a fast-paced hospitality environment and is passionate about people, quality, and customer service.

Key responsibilities

• Lead, train, and motivate the store team to deliver outstanding customer service
• Manage daily operations including opening and closing procedures
• Staff rostering and workforce planning in line with business needs
• Ensure compliance with food safety, WHS and company policies
• Oversee stock control, ordering and waste management
• Handle customer enquiries and resolve issues professionally
• Maintain high standards of cleanliness, food quality and presentation
• Work closely with senior management to achieve business targets

About you

• Proven experience as a Store Manager in hospitality or retail
• Strong leadership, communication and people management skills
• Confident with rostering, stock control and reporting
• Ability to work independently and make sound decisions
• Organised, reliable and adaptable
• Flexible availability including evenings and weekends

About us

Pizza Riviera is a hospitality business operating multiple stores.