Store Manager

Apex Convenience Qsr 1 Pty Ltd; Bathurst; On-site; AUD 72,000 - 88,000; Full time

Job summary

APEX CONVENIENCE QSR 1 PTY LTD is seeking a Store Manager for the Carles Jr. store in Kelso, NSW. You will lead daily store operations, manage staff, ensure food safety and customer service excellence, and drive sales growth.

Ideal candidates bring extensive retail experience, strong leadership, and excellent communication skills, with a resilient and adaptable approach to a fast-paced environment and franchise standards.

Qualifications

• Deep understanding of retail operations.
• Strong leadership and team management skills.
• Exceptional communication and customer service orientation.
• Resilience and adaptability in a fast-paced environment.

Responsibilities

• Manage day-to-day store operations for sales and service.
• Create staff rosters and manage workforce requirements.
• Train, recruit, and motivate staff to meet standards.
• Control stock levels, inventory, waste and orders.
• Ensure product quality, cleanliness, food safety and WHS compliance.
• Handle customer inquiries and resolve complaints.
• Oversee cash handling, POS, banking, and daily reporting.
• Report store performance and improvement strategies to franchisee and senior management.

Skills

Retail operations

Leadership

Team management

Communication

Resilience

Adaptability

Job description

APEX CONVENIENCE QSR 1 PTY LTD – Kelso NSW

Apex Convenience QSR 1 Pty Ltd is looking for an energetic, highly enthusiastic and hardworking individual with an amazing attitude to join their vibrant team as Store Manager at their Carles Jr. store in Kelso, NSW.

Key Responsibilities:

• Managing the overall day-to-day operations of the store to ensure smooth business performance
• Creating staff rosters and managing workforce requirements efficiently
• Supervising, training, recruiting, and motivating staff to maintain high operational and customer service standards
• Managing and monitoring stock levels including inventory control, waste management, and stock ordering
• Ensuring high standards of product quality, cleanliness, food safety, and workplace health & safety compliance
• Assisting with promotional advertising and marketing activities to support sales growth and business development
• Analysing sales figures and operational performance to identify opportunities for business growth and improvement
• Handling customer enquiries and resolving complaints to maintain excellent customer satisfaction
• Managing cash handling, POS operations, banking procedures, and daily financial reporting
• Reporting store performance, operational statistics, and improvement strategies to the Franchisee and senior management
• Maintaining a positive team culture and motivating staff to achieve sales targets and operational excellence

An ideal candidate must have:

• Deep understanding of retail operations
• Strong Leadership and Team Management skills
• Exceptional communication Skills
• Resilience and Adaptability

Experience Required:

Relevant experience in a similar field.

GOOD SALARY PACKAGE

(AUD80,000 + Super)