Store Manager: Lead Operations, Team Growth & Service

APEX CONVENIENCE QSR 1 PTY LTD; Bathurst; On-site; AUD 72,000 - 88,000; Full time

Job summary

APEX CONVENIENCE QSR 1 PTY LTD is seeking a Store Manager for the Carles Jr. store in Kelso, NSW. You will lead daily store operations, manage staff, ensure food safety and customer service excellence, and drive sales growth.

Ideal candidates bring extensive retail experience, strong leadership, and excellent communication skills, with a resilient and adaptable approach to a fast-paced environment and franchise standards.

Qualifications

• Deep understanding of retail operations.
• Strong leadership and team management skills.
• Exceptional communication and customer service orientation.
• Resilience and adaptability in a fast-paced environment.

Responsibilities

• Manage day-to-day store operations for sales and service.
• Create staff rosters and manage workforce requirements.
• Train, recruit, and motivate staff to meet standards.
• Control stock levels, inventory, waste and orders.
• Ensure product quality, cleanliness, food safety and WHS compliance.
• Handle customer inquiries and resolve complaints.
• Oversee cash handling, POS, banking, and daily reporting.
• Report store performance and improvement strategies to franchisee and senior management.

Skills

Retail operations

Leadership

Team management

Communication

Resilience

Adaptability

Job description

APEX CONVENIENCE QSR 1 PTY LTD is seeking a Store Manager for the Carles Jr. store in Kelso, NSW. You will lead daily store operations, manage staff, ensure food safety and customer service excellence, and drive sales growth.

Ideal candidates bring extensive retail experience, strong leadership, and excellent communication skills, with a resilient and adaptable approach to a fast-paced environment and franchise standards.