Store Manager

seek.com.au; Armidale; On-site; AUD 65,000 - 90,000; Full time

Job summary

SEEK is seeking a Store Manager to lead a busy convenience and food service location in Australia. You will focus on delivering outstanding customer experiences, high food quality, and strong commercial results while developing a motivated frontline team.

The role emphasizes people leadership, operational excellence, and a culture of accountability in a fast-paced retail environment.

Qualifications

• Experience leading hospitality teams.
• Strong focus on guest experiences.
• Solid knowledge of food safety and quality standards.
• Proven ability to manage labour costs and rosters.
• Commercial mindset with track record of delivering results.

Responsibilities

• Lead and coach a high-energy hospitality team.
• Deliver exceptional customer experiences to drive loyalty.
• Maintain food safety, quality, and presentation standards.
• Drive service excellence and accountability across store operations.
• Manage labour, rosters and workforce planning.

Skills

Hospitality leadership

Team development

Guest experience

Food safety

Labour cost management

Sales & profitability

Job description

Store Manager | Hospitality & Food Service Leadership Opportunity

Bring your hospitality leadership expertise to a business where great food, exceptional service and team culture matter.

Are you a hospitality, café, restaurant, quick service restaurant (QSR) or food service leader looking for your next challenge?

We're seeking an exceptional Store Manager to lead a high-energy convenience and food service location. This role is ideal for a hospitality professional who is passionate about customer experience, food quality, team development and operational excellence.

If you've successfully managed restaurants, cafés, quick service outlets, food courts or fast-paced hospitality venues and are ready to take ownership of a business, we'd love to hear from you.

About the Role

This is a people-first leadership role where hospitality excellence, food service standards and customer experience are at the heart of everything we do.

You will lead a team responsible for delivering outstanding service, fresh food offers, operational excellence and strong commercial results across a busy convenience retail environment.

What You'll Be Doing

• Leading, coaching and developing a high-performing hospitality-focused team.
• Creating exceptional customer experiences that drive loyalty and repeat business.
• Maintaining high standards of food safety, food quality and presentation.
• Driving a culture of service excellence and accountability.
• Managing labour, rosters and workforce planning.
• Recruiting, training and developing future leaders.
• Delivering strong sales, profitability and operational performance.
• Ensuring compliance with food safety, workplace safety and company standards.
• Analysing performance and identifying opportunities to improve customer experience and business results.
• Creating a workplace culture where people feel supported, valued and motivated to succeed.

About You

We're looking for an experienced hospitality leader who knows how to build great teams and deliver exceptional guest experiences.

You will bring:

• Restaurant, café, food service, QSR, hospitality or retail leadership experience.
• A proven ability to lead and inspire large frontline teams.
• Strong experience managing customer service standards in fast-paced environments.
• Demonstrated success managing food operations, food safety and labour costs.
• Exceptional people leadership, coaching and team development skills.
• Commercial acumen and a track record of achieving business results.
• Energy, resilience and a hands-on leadership style.
• A passion for creating memorable customer experiences.