Restaurant Manager

Pinnacle People - Melbourne; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Pinnacle People - Melbourne is seeking an experienced Restaurant Manager to lead a well-established operation. You will be on the floor with guests, mentor teams, and deliver exceptional standards daily.

You will own daily operations, collaborate with Head Chef and leadership, drive guest experiences, profitability, and growth while maintaining high presentation and safety standards.

Qualifications

• Previous experience in a Restaurant Manager or Senior Venue Management role.
• Strong food, beverage, and wine knowledge.
• Proven experience leading and developing teams.
• Understanding of labour management, stock control, and budgeting.
• Excellent communication and interpersonal skills.
• Hands-on leadership style with a visible floor presence.
• Strong commercial awareness and business acumen.
• Ability to perform in a fast-paced, guest-focused environment.
• Current RSA certification.
• Safe Food Handling certification highly regarded.
• Full Australian working rights.

Responsibilities

• Creating a warm, welcoming, and personalised dining experience for every guest
• Building strong relationships with regular guests, local businesses, and the community
• Handling guest feedback professionally and proactively
• Driving service excellence and ensuring consistency across every shift
• Supporting menu development and wine offerings with Head Chef
• Overseeing private dining experiences, events, and functions
• Recruiting, onboarding, mentoring, and developing hospitality professionals
• Creating a positive and engaged team culture
• Conducting performance conversations and coaching sessions
• Leading by example on the floor during service
• Ensuring service standards, presentation, and grooming standards are consistently maintained
• Managing rosters, labour costs, stock control, ordering, and inventory
• Monitoring service standards and operational efficiencies
• Ensuring compliance with food safety, RSA, and workplace health and safety requirements
• Collaborating effectively with kitchen, events, accommodation, and wider hotel teams
• Maintaining a restaurant environment that reflects the highest standards of presentation
• Managing departmental budgets and financial performance
• Monitoring revenue opportunities and maximise average spend
• Conducting stocktakes and cost control initiatives
• Supporting business growth through strong local relationships and repeat patronage
• Delivering results against operational and financial targets

Skills

Leadership

Guest service

Communication

Budgeting

Team development

Job description

Lead a destination dining experience where exceptional service, great food, and genuine hospitality come together.

Are you a passionate hospitality leader who thrives on creating memorable guest experiences, building high-performing teams, and driving commercial success?

We're seeking an experienced Restaurant Manager to lead a well-established restaurant operation. This is an opportunity for a hands‑on leader who enjoys being on the floor, connecting with guests, mentoring teams, and delivering exceptional standards every day.

If you're passionate about food, wine, service excellence, and creating an environment where both guests and team members feel valued, we'd love to hear from you.

About the Role

You will take full ownership of the restaurant's daily operations, leading the front‑of‑house team while working closely with the Head Chef and leadership team.

This role combines operational leadership, guest engagement, team development, and commercial accountability. You'll be entrusted with maintaining exceptional service standards while ensuring the restaurant continues to grow its reputation, profitability, and loyal customer base.

What You'll Be Responsible For

Creating a warm, welcoming, and personalised dining experience for every guest

Building strong relationships with regular guests, local businesses, and the community

Handling guest feedback professionally and proactively

Driving service excellence and ensuring consistency across every shift

Supporting menu development and wine offerings in collaboration with the Head Chef

Overseeing private dining experiences, events, and special functions

Leading and Developing Your Team

Recruiting, onboarding, mentoring, and developing hospitality professionals

Creating a positive and engaged team culture

Conducting regular performance conversations and coaching sessions

Leading by example on the floor during service

Ensuring service standards, presentation, and grooming standards are consistently maintained

Driving Operational Excellence

Managing rosters, labour costs, stock control, ordering, and inventory

Monitoring service standards and operational efficiencies

Ensuring compliance with food safety, RSA, and workplace health and safety requirements

Collaborating effectively with kitchen, events, accommodation, and wider hotel teams

Maintaining a restaurant environment that reflects the highest standards of presentation

Managing departmental budgets and financial performance

Monitoring revenue opportunities and maximising average spend

Conducting stocktakes and cost control initiatives

Supporting business growth through strong local relationships and repeat patronage

Delivering results against operational and financial targets

About You

We're looking for a hospitality professional who combines strong leadership capability with a genuine passion for guest service.

You'll ideally bring:

Previous experience in a Restaurant Manager or Senior Venue Management role

Strong food, beverage, and wine knowledge

Proven experience leading and developing teams

Sound understanding of labour management, stock control, and budgeting

Excellent communication and interpersonal skills

A hands‑on leadership style and visible floor presence

Strong commercial awareness and business acumen

Ability to perform in a fast‑paced, guest‑focused environment

Current RSA certification

Safe Food Handling certification highly regarded

Full Australian working rights

What's on Offer

Join a respected and growing hospitality business

Work with passionate hospitality professionals

Genuine autonomy to lead your venue and team

Supportive senior leadership team

Career progression opportunities within a broader hospitality group

Competitive salary package based on experience

Opportunity to make a real impact on guest experience and business performance

Please note: Sponsorship is not available for this role, only candidates with full working rights in Australia will be considered

Operations Manager - Front of House and Hospitality