Cafe Manager

Full Throttle; Newcastle-Maitland; On-site; AUD 60,000 - 80,000; Full time

Job summary

Full Throttle is seeking an experienced Cafe Manager to oversee the daily operations of a busy cafe in New South Wales. You will lead, coach and support a hands-on team to deliver excellent service, quality food and a vibrant customer experience during peak periods.

The role requires strong organisational skills, a calm and proactive approach, and a genuine passion for hospitality. You will drive standards, safety and continuous improvement in a fast-paced environment.

Qualifications

• Previous cafe or hospitality management experience.
• Ability to lead a team.
• Excellent communication and customer service skills.

Responsibilities

• Overseeing the daily operations of the cafe
• Leading, training and motivating the team
• Managing staff rosters and shift requirements
• Maintaining high food, coffee and service standards
• Managing stock, ordering and wastage
• Ensuring food safety, cleanliness and workplace safety standards are maintained
• Managing customer enquiries and feedback
• Monitoring sales, labour and operational costs
• Supporting and implementing procedures and systems
• Managing daily opening and closing procedures
• Creating a positive and professional team culture
• Working hands-on during busy service periods

Skills

Cafe Management

Team Leadership

Customer Service

Organisation

Hands-on

Job description

Are you an experienced hospitality professional who loves leading a team, delivering great customer service and keeping a busy cafe running smoothly?

We are looking for an enthusiastic and hands-on Cafe Manager to join our team and take responsibility for the day-to-day operations of our busy cafe.

Are you an experienced hospitality professional who loves leading a team, delivering great customer service and keeping a busy cafe running smoothly?

We are looking for an enthusiastic and hands-on Cafe Manager to join our team and take responsibility for the day-to-day operations of our busy cafe.

THE ROLE

As Cafe Manager, you will be responsible for ensuring the cafe operates efficiently while maintaining high standards across food, coffee, customer service and team performance.

Your responsibilities will include:

• Overseeing the daily operations of the cafe
• Leading, training and motivating the team
• Managing staff rosters and shift requirements
• Maintaining high food, coffee and service standards
• Managing stock, ordering and wastage
• Ensuring food safety, cleanliness and workplace safety standards are maintained
• Managing customer enquiries and feedback
• Monitoring sales, labour and operational costs
• Supporting and implementing procedures and systems
• Managing daily opening and closing procedures
• Creating a positive and professional team culture
• Working hands-on during busy service periods

ABOUT YOU

We are looking for someone who:

• Has previous cafe or hospitality management experience
• Is confident leading and managing a team
• Has excellent communication and customer service skills
• Is organised, reliable and proactive
• Can remain calm and focused in a fast-paced environment
• Has strong attention to detail
• Leads by example and isn't afraid to get hands-on
• Has a genuine passion for hospitality and creating a great customer experience