Restaurant Manager

Pinnacle People Permanent; City of Melbourne; On-site; AUD 70,000 - 100,000; Full time

Job summary

Pinnacle People Permanent is seeking an experienced Restaurant Manager to lead a well-established venue within a respected hospitality group. This hands-on role requires on-floor leadership, guest engagement, and mentoring of a high-performing team to deliver exceptional standards each day.

You will report to the Area General Manager, own daily operations, manage front-of-house teams, and collaborate with the Head Chef and hotel leadership to drive service excellence, profitability, and guest

Qualifications

• Previous experience in a Restaurant Manager or Senior Venue Management role.
• Strong food, beverage and wine knowledge.
• Proven experience leading and developing teams.
• Sound understanding of labour management, stock control, and budgeting.
• Excellent communication and interpersonal skills.
• Hands-on leadership with visible floor presence.
• Current RSA certification and Safe Food Handling considered advantageous.
• Full Australian working rights.

Responsibilities

• Deliver warm, personalised guest experiences across every shift.
• Lead front-of-house teams and partner with Head Chef for service excellence.
• Manage rosters, labour costs, stock, and inventory to drive profitability.
• Oversee events, private dining, and guest engagements.
• Maintain high standards of presentation, grooming, and service consistency.
• Support menu development and wine offerings with the kitchen and management.

Skills

Leadership

Guest service

Team development

Budgeting

Labour management

Communication

Floor presence

Job description

Lead a destination dining experience where exceptional service, great food, and genuine hospitality come together.

Are you a passionate hospitality leader who thrives on creating memorable guest experiences, building high-performing teams, and driving commercial success?

We're seeking an experienced Restaurant Manager to lead a well-established restaurant operation within a respected hospitality group. This is an opportunity for a hands-on leader who enjoys being on the floor, connecting with guests, mentoring teams, and delivering exceptional standards every day.

If you're passionate about food, wine, service excellence, and creating an environment where both guests and team members feel valued, we'd love to hear from you.

Lead a destination dining experience where exceptional service, great food, and genuine hospitality come together.

Are you a passionate hospitality leader who thrives on creating memorable guest experiences, building high-performing teams, and driving commercial success?

We're seeking an experienced Restaurant Manager to lead a well-established restaurant operation within a respected hospitality group. This is an opportunity for a hands-on leader who enjoys being on the floor, connecting with guests, mentoring teams, and delivering exceptional standards every day.

If you're passionate about food, wine, service excellence, and creating an environment where both guests and team members feel valued, we'd love to hear from you.

About the Role

Reporting to the Area General Manager, you will take full ownership of the restaurant's daily operations, leading the front-of-house team while working closely with the Head Chef and wider hotel leadership team.

This role combines operational leadership, guest engagement, team development, and commercial accountability. You'll be entrusted with maintaining exceptional service standards while ensuring the restaurant continues to grow its reputation, profitability, and loyal customer base.

What You'll Be Responsible For

Delivering Outstanding Guest Experiences

• Creating a warm, welcoming, and personalised dining experience for every guest
• Building strong relationships with regular guests, local businesses, and the community
• Handling guest feedback professionally and proactively
• Driving service excellence and ensuring consistency across every shift
• Supporting menu development and wine offerings in collaboration with the Head Chef
• Overseeing private dining experiences, events, and special functions

Leading and Developing Your Team

• Recruiting, onboarding, mentoring, and developing hospitality professionals
• Creating a positive and engaged team culture
• Conducting regular performance conversations and coaching sessions
• Leading by example on the floor during service
• Ensuring service standards, presentation, and grooming standards are consistently maintained

Driving Operational Excellence

• Managing rosters, labour costs, stock control, ordering, and inventory
• Monitoring service standards and operational efficiencies
• Ensuring compliance with food safety, RSA, and workplace health and safety requirements
• Collaborating effectively with kitchen, events, accommodation, and wider hotel teams
• Maintaining a restaurant environment that reflects the highest standards of presentation

Commercial Leadership

• Managing departmental budgets and financial performance
• Monitoring revenue opportunities and maximising average spend
• Conducting stocktakes and cost control initiatives
• Supporting business growth through strong local relationships and repeat patronage
• Delivering results against operational and financial targets

About You

We're looking for a hospitality professional who combines strong leadership capability with a genuine passion for guest service.

You'll ideally bring:

• Previous experience in a Restaurant Manager or Senior Venue Management role
• Strong food, beverage, and wine knowledge
• Proven experience leading and developing teams
• Sound understanding of labour management, stock control, and budgeting
• Excellent communication and interpersonal skills
• A hands-on leadership style and visible floor presence
• Strong commercial awareness and business acumen
• Ability to perform in a fast-paced, guest-focused environment
• Current RSA certification
• Safe Food Handling certification highly regarded
• Full Australian working rights

What's on Offer

• Join a respected and growing hospitality business
• Work with passionate hospitality professionals
• Genuine autonomy to lead your venue and team
• Supportive senior leadership team
• Career progression opportunities within a broader hospitality group
• Competitive salary package based on experience
• Opportunity to make a real impact on guest experience and business performance