Store Leadership & Team Training Lead

Otr Group; New South Wales; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Team discounts via OTR app

Barista coffee training

Step Up Incentive Program (up to eight

weeks' pay

Career development across global netw0

Job summary

OTR Group in New South Wales is seeking a hands-on Store Leader to support day-to-day operations and drive excellent customer service. You will lead a small team, manage rostering, stock, and reporting, and ensure adherence to health and safety policies across the store.

Ideal candidates bring leadership experience in retail, strong communication, and a passion for training others. You will be encouraged to grow your career within our global network and take advantage of development

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication skills and professionalism.
• Passion for delivering exceptional customer service and training others.
• Ability to adapt to change and maintain attention to detail.
• Able to work well in a team and support rostering and stock processes.

Responsibilities

• Assist with day-to-day store operations.
• Lead customer service and coach team members.
• Handle rostering and staff development.
• Manage stock, reporting, and health and safety policies.

Skills

Leadership

Communication

Customer service

Adaptability

Attention to detail

Teamwork

Training & development

Job description

OTR Group in New South Wales is seeking a hands-on Store Leader to support day-to-day operations and drive excellent customer service. You will lead a small team, manage rostering, stock, and reporting, and ensure adherence to health and safety policies across the store.

Ideal candidates bring leadership experience in retail, strong communication, and a passion for training others. You will be encouraged to grow your career within our global network and take advantage of development