Store Manager: Lead Retail Team & Barista Training

OTR; Willoughby; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Staff discounts

Barista training

Step Up incentive

Career development

Job summary

OTR is seeking a Store Manager to oversee day-to-day store operations in NSW Willoughby. You will lead customer service, train colleagues, manage rostering, stock, and reporting, and ensure health and safety policies are followed.

The role values leadership, strong communication, attention to detail and teamwork, with opportunities for career development across our network and incentives such as step-up pay and staff discounts.

Qualifications

• Experience leading in a retail/hospitality setting.
• Strong communication and customer service skills.
• Proven ability to train and develop a team.
• Ability to adapt to change and stay detail-focused.

Responsibilities

• Oversee daily store operations and customer service.
• Lead and train staff, manage rostering and performance.
• Handle stock management and reporting.
• Uphold health and safety policies and procedures.

Skills

Leadership

Communication

Customer service

Training

Adaptability

Attention to detail

Teamwork

Job description

OTR is seeking a Store Manager to oversee day-to-day store operations in NSW Willoughby. You will lead customer service, train colleagues, manage rostering, stock, and reporting, and ensure health and safety policies are followed.

The role values leadership, strong communication, attention to detail and teamwork, with opportunities for career development across our network and incentives such as step-up pay and staff discounts.