Store Manager: Lead Retail Team & Customer Experience

OTR; Hobart; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Team member offers and discounts

Barista coffee training

Step Up Incentive Program – up to 8 x

Career development across global mạng

Job summary

OTR Group in Hobart is seeking a store leader to manage day-to-day operations, deliver outstanding customer service, train and develop team members, roster staff, manage stock, and ensure compliance with health and safety policies.

You will work with a friendly team, contribute to a positive workplace, and access development opportunities within our global network, including staff discounts, barista training, and incentive programs.

Qualifications

• Experience leading teams in retail or hospitality.
• Strong communication and customer service skills.
• Ability to train, coach and develop staff.
• Flexibility to adapt to change and rostering needs.
• Attention to detail and teamwork mindset.

Responsibilities

• Oversee day-to-day store operations and customer service.
• Lead team training and development and manage rostering.
• Oversee stock management, reporting, and health and safety adherence.

Skills

Leadership

Communication

Customer service

Training

Adaptability

Attention to detail

Teamwork

Job description

OTR Group in Hobart is seeking a store leader to manage day-to-day operations, deliver outstanding customer service, train and develop team members, roster staff, manage stock, and ensure compliance with health and safety policies.

You will work with a friendly team, contribute to a positive workplace, and access development opportunities within our global network, including staff discounts, barista training, and incentive programs.