Store Leader: Inspire Teams & Elevate Customer Experience

Optus Enterprise; Sydney; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Employee discounts

$80 monthly credit

25% off Optus products

Connected leave day

Parental Leave 14 weeks

Diversity networks

Wellbeing support

Job summary

Optus Enterprise in Sydney is seeking a Store Manager for the Carnes Hill team. You’ll lead high-performing, customer-focused teams and run the store like your own business.

In this role you’ll coach and develop your staff, maintain a welcoming, inclusive environment, and translate Optus’ strategy into in-store execution, ensuring seamless operations and outstanding customer experiences. Competitive remuneration and benefits support your growth and wellbeing.

Qualifications

• Experience leading retail teams.
• Strong customer service and relationship-building skills.
• Ability to coach and develop staff to achieve targets.

Responsibilities

• Lead from the front to create a high-performance culture.
• Coach, mentor and develop your team to deliver exceptional customer experiences.
• Shape an energised and inclusive environment that puts customers first.
• Run smooth store operations and translate strategy into in-store results.
• Address customer concerns with calm professionalism and de-escalation.
• Drive team engagement and collaboration across the store and region.

Skills

Leadership

Customer focus

Coaching

Communication

Adaptability

Job description

Optus Enterprise in Sydney is seeking a Store Manager for the Carnes Hill team. You’ll lead high-performing, customer-focused teams and run the store like your own business.

In this role you’ll coach and develop your staff, maintain a welcoming, inclusive environment, and translate Optus’ strategy into in-store execution, ensuring seamless operations and outstanding customer experiences. Competitive remuneration and benefits support your growth and wellbeing.