Store Lead: Optical Retail & Customer Experience

Universal Store; Sydney; In loco; AUD 70.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly Coach Bonus

Win The Week commission

Uniform allowance

Discount across Nike stores

Birthday day off

Thrive wellbeing program

Descrizione del lavoro

Bailey Nelson is looking for an Assistant Store Manager for our Broadway Nike store in Sydney. You’ll support the Store Manager and Optometrist, lead the team two days a week, and drive a seamless customer journey from eye test to frame selection.

This role requires proven leadership in retail or optics, a track record of meeting sales targets and KPIs, and a passion for customer experience. We offer strong incentives, internal progression, and ongoing coaching as we grow across ANZ.

Competenze

• Proven leadership experience in a store management role.
• Track record of achieving sales targets and KPIs.
• Passion for delivering outstanding customer experiences.

Mansioni

• Support the Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection and dispense.
• Take ownership of the store 2 days a week, leading the team and driving performance.
• Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable.
• Coach and support your team to deliver great service, every time.

Conoscenze

Leadership

Sales targets

KPIs

Customer experience

Descrizione del lavoro

Bailey Nelson is looking for an Assistant Store Manager for our Broadway Nike store in Sydney. You’ll support the Store Manager and Optometrist, lead the team two days a week, and drive a seamless customer journey from eye test to frame selection.

This role requires proven leadership in retail or optics, a track record of meeting sales targets and KPIs, and a passion for customer experience. We offer strong incentives, internal progression, and ongoing coaching as we grow across ANZ.