Steel Customer Service & Sales Support (Fixed-Term)

libertyone; Canning; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Everyday discounts

Counselling and wellbeing support

Sonder Employee Assistance Program (EA

Job summary

Midalia Steel, a leading steel supplier in Western Australia, is seeking a customer-focused team member at our Welshpool site. You will handle calls, emails, and walk-in customers, prepare quotations, and drive orders to on-time delivery. Join a busy, supportive team within InfraBuild’s Midalia brand.

From Monday to Friday, 8am–4pm, you’ll build sales and customer service skills while using SAP and other systems. This fixed-term role runs until May 2027 and offers a range of employee benefits.

Qualifications

• Customer service or sales experience
• Admin experience is highly regarded
• Good communication and a positive attitude
• Reliable with initiative
• Comfortable using a computer (training provided)
• Experience with steel-related products is a plus

Responsibilities

• Answering calls, emails, and assisting walk-in customers
• Providing quotations and following through to order placement and delivery
• Collaborating with the team to ensure orders are shipped on time
• Basic admin and keeping things organised

Skills

Customer service

Sales

Admin

SAP experience

Communication

Tools

SAP

Job description

Midalia Steel, a leading steel supplier in Western Australia, is seeking a customer-focused team member at our Welshpool site. You will handle calls, emails, and walk-in customers, prepare quotations, and drive orders to on-time delivery. Join a busy, supportive team within InfraBuild’s Midalia brand.

From Monday to Friday, 8am–4pm, you’ll build sales and customer service skills while using SAP and other systems. This fixed-term role runs until May 2027 and offers a range of employee benefits.