Part-Time Medical Receptionist & Admin — Front Desk Pro

Placing Heads; Melbourne; On-site; AUD 47,000 - 65,000; Part time

Job summary

Placing Heads is seeking a highly organized Medical Receptionist and Administrator for a 2–4 day per week role in Melbourne. You will report to the Practice Manager and support a team of three specialists with front desk operations, appointment scheduling, and essential administrative tasks to keep the clinic running smoothly.

You will be the first point of contact for patients, require excellent communication, attention to detail, and the ability to handle confidential information, billing

Qualifications

• 3–5 years experience in medical office preferred.
• Proficient with electronic medical records and scheduling software.
• Strong interpersonal and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Knowledge of Medicare and insurance procedures preferred.
• Uphold patient confidentiality.

Responsibilities

• Open/close reception and rooms for consulting.
• Meet and greet patients and handle general reception duties.
• Book appointments for consultations and procedures.
• Answer and screen telephone calls and follow up on inquiries.
• Liaise with hospitals, anesthetists, and staff for operating lists; forward paperwork and arrange postoperative appointments.
• Manage billing: quotes, invoicing, payments, and liaising with insurers.
• Maintain electronic patient files and monitor stationery levels.
• Receive mail/deliveries/couriers and perform audio typing.
• Maintain surgeon's diary and assist with ad hoc duties.

Skills

Medical reception experience

EMR scheduling software

Interpersonal skills

Organizational skills

Confidentiality awareness

Tools

EMR system

Job description

Placing Heads is seeking a highly organized Medical Receptionist and Administrator for a 2–4 day per week role in Melbourne. You will report to the Practice Manager and support a team of three specialists with front desk operations, appointment scheduling, and essential administrative tasks to keep the clinic running smoothly.

You will be the first point of contact for patients, require excellent communication, attention to detail, and the ability to handle confidential information, billing