South Pacific Tour Operations Specialist (Sydney Hybrid)

Education First; Sydney; Híbrido; AUD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Travel opportunities

Descripción de la vacante

Education First in Sydney seeks a proactive Tour Production Specialist to own operational planning and supplier coordination for the South Pacific. You will oversee tour components, routing, and on-tour support, ensuring cost-effective and well-delivered experiences.

You will collaborate with global teams, manage supplier relationships, monitor budgets, and contribute to continuous improvement of tour processes. A driver’s license is preferred and the role is hybrid in Sydney.

Formación

• 1–3 years of experience in tour operations, production or travel logistics.
• Strong communication and interpersonal skills to collaborate with many stakeholders.
• Experience with suppliers, negotiating services and resolving challenges.
• Good numerical and analytical skills with budgeting experience.
• Excellent organizational skills with ability to manage multiple priorities and deadlines.
• Proactive, adaptable and solution-oriented with initiative.
• Calm, professional and resourceful under time-sensitive situations.
• Sound judgment and the ability to escalate concerns appropriately.
• Comfortable with operational systems and maintaining data/documentation.
• Curious, open to learning and a continuous improvement mindset.
• Collaborative team player with diverse colleagues; accountable and self-directed.
• Interest in travel and international operations; on-tour incident management is a plus.
• Australian or international driver’s license preferred.

Responsabilidades

• Source, onboard and manage South Pacific suppliers across the region.
• Coordinate routing, reservations and operational arrangements for tours.
• Manage supplier bookings, confirmations and reconfirmations.
• Monitor tour budgets and identify cost efficiencies.
• Collaborate with Operations and other departments to coordinate tour details.
• Respond to operational disruptions and coordinate timely solutions.
• Provide on-tour support and resolve incidents as needed.
• Contribute to tour design and continuous improvement of processes.
• Maintain accurate supplier, booking and tour data in systems.
• Travel to destinations for supplier visits and safety checks.

Conocimientos

Supplier management

Tour logistics

Booking management

Budget management

Stakeholder collaboration

Problem solving

On-tour support

Product development

Data systems

Safety checks

Descripción del empleo

Education First in Sydney seeks a proactive Tour Production Specialist to own operational planning and supplier coordination for the South Pacific. You will oversee tour components, routing, and on-tour support, ensuring cost-effective and well-delivered experiences.

You will collaborate with global teams, manage supplier relationships, monitor budgets, and contribute to continuous improvement of tour processes. A driver’s license is preferred and the role is hybrid in Sydney.