Solutions Engineer: Commercial Sales & Pre-Sales

Datadog, Inc.; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Stock equity (RSUs)

Employee stock purchase plan (ESPP)

Generous global benefits

Mentor and buddy program

Job summary

Datadog is seeking a Sales Engineer to qualify opportunities, deliver technical demonstrations, and support customers through pre-sales with a strong emphasis on DevOps monitoring. The role includes collaborating with product teams, assisting onboarding, and addressing technical roadblocks with a customer-centric approach.

The position is based in a hybrid Australian environment, allowing balance between client sites, offices, and remote work as needed.

Qualifications

• Experience with DevOps monitoring or architecture tools.
• Proven ability to deliver technical presentations and demos.
• Experience in Windows or Linux administration.
• Willing to travel up to 25%.
• Strong communication with customers and stakeholders.

Responsibilities

• Partner with the sales team to articulate Datadog value proposition, vision and strategy to customers.
• Continually learn new technology to build competitive knowledge, technical skill, and credibility.
• Deliver product and technical presentations with potential clients.
• Have a direct line of communication with the product team to collaborate on feature requests.
• Help clients onboard the product and assist when they run into roadblocks.
• Think creatively about a wide variety of technical challenges during the pre-sales life cycle.

Skills

DevOps monitoring tools

Technical presentations

Customer-facing communication

Windows/Linux administration

Travel up to 25%

Job description

Datadog is seeking a Sales Engineer to qualify opportunities, deliver technical demonstrations, and support customers through pre-sales with a strong emphasis on DevOps monitoring. The role includes collaborating with product teams, assisting onboarding, and addressing technical roadblocks with a customer-centric approach.

The position is based in a hybrid Australian environment, allowing balance between client sites, offices, and remote work as needed.