Commercial Sales Engineer

Datadog, Inc.; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Stock equity (RSUs)

Employee stock purchase plan (ESPP)

Generous global benefits

Mentor and buddy program

Job summary

Datadog is seeking a Sales Engineer to qualify opportunities, deliver technical demonstrations, and support customers through pre-sales with a strong emphasis on DevOps monitoring. The role includes collaborating with product teams, assisting onboarding, and addressing technical roadblocks with a customer-centric approach.

The position is based in a hybrid Australian environment, allowing balance between client sites, offices, and remote work as needed.

Qualifications

• Experience with DevOps monitoring or architecture tools.
• Proven ability to deliver technical presentations and demos.
• Experience in Windows or Linux administration.
• Willing to travel up to 25%.
• Strong communication with customers and stakeholders.

Responsibilities

• Partner with the sales team to articulate Datadog value proposition, vision and strategy to customers.
• Continually learn new technology to build competitive knowledge, technical skill, and credibility.
• Deliver product and technical presentations with potential clients.
• Have a direct line of communication with the product team to collaborate on feature requests.
• Help clients onboard the product and assist when they run into roadblocks.
• Think creatively about a wide variety of technical challenges during the pre-sales life cycle.

Skills

DevOps monitoring tools

Technical presentations

Customer-facing communication

Windows/Linux administration

Travel up to 25%

Job description

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, elevate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you!

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Continually learn new technology to build competitive knowledge, technical skill, and credibility
• Deliver product and technical presentations with potential clients
• Have a direct line of communication with the product team to collaborate on feature requests
• Help clients onboard the product and assist when they run into roadblocks.
• Think creatively about a wide variety of technical challenges during the pre-sales life cycle

Who You Are:

• Knowledgeable and experienced with DevOps monitoring or architecture tools.
• Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams
• Able to think creatively about a wide variety of challenges. You're going to find new things every day
• Previously experienced in systems administrations: Windows or Linux
• Able to sit up to 4 hours, traveling to and from client sites
• Able to travel via auto, train or air up to 25% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.