Commercial Sales Engineer

Datadog, Inc.; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Onboarding

Mentor program

RSUs

ESPP

Career development

Job summary

Datadog is seeking a Sales Engineer to qualify opportunities, deliver technical presentations, and support evaluations for customers and partners. You will work with cross-functional teams to showcase value, participate in POC activities, and help prioritize features based on customer input. A hybrid workplace supports work-life harmony and collaboration.

You’ll travel up to 25% to engage with clients and build credibility through demonstrations and technical expertise.

Qualifications

• Experience with DevOps monitoring or architecture tools.
• Ability to deliver technical presentations/demos to clients or teams.
• Creative thinker able to tackle varied technical challenges daily.
• Background in Windows or Linux systems administration.
• Willingness to travel up to 25% for client engagements.

Responsibilities

• Partner with the sales team to articulate the Datadog value proposition and strategy to customers.
• Continually learn new technology to build competitive knowledge and credibility.
• Deliver product and technical presentations with potential clients.
• Liaise with the product team to contribute feature requests.
• Assist customers onboarding the product and resolve roadblocks.
• Address a range of technical challenges across the pre-sales lifecycle.

Skills

DevOps tools

Technical presentations

Creative problem solving

Windows or Linux

Travel up to 25%

Job description

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, elevate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you!

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Continually learn new technology to build competitive knowledge, technical skill, and credibility
• Deliver product and technical presentations with potential clients
• Have a direct line of communication with the product team to collaborate on feature requests
• Help clients onboard the product and assist when they run into roadblocks.
• Think creatively about a wide variety of technical challenges during the pre-sales life cycle

Who You Are:

• Knowledgeable and experienced with DevOps monitoring or architecture tools.
• Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams
• Able to think creatively about a wide variety of challenges. You're going to find new things every day
• Previously experienced in systems administrations: Windows or Linux
• Able to sit up to 4 hours, traveling to and from client sites
• Able to travel via auto, train or air up to 25% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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