SOFI Consultant: Reentry & Employment Coach

The Salvation Army; Queensland; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible working arrangements

Salary packaging opportunities

Job summary

The Salvation Army SOFI Consultant role in Queensland supports people with a history of offending to overcome barriers, secure employment and reintegrate into the community through tailored case management, planning and employer engagement. This specialist position requires direct experience with justice-involved individuals, strong stakeholder engagement, and a person-centred approach.

A Diploma in Community Services or related field is preferred, with opportunities to impact lives positively

Qualifications

• Significant experience supporting ex-offenders, forensic clients or justice-involved individuals in a case management, employment, rehabilitation or community services setting
• Demonstrated ability to engage effectively with individuals presenting complex behavioural, social, housing, mental health, alcohol and other drug, or criminogenic needs
• Experience conducting needs assessments and developing employment or support plans
• Well-developed relationship-building and stakeholder engagement skills
• Understanding barriers faced by people with justice system involvement and strategies to help overcome them
• Knowledge of community, government and support services for reintegration
• Excellent communication, administration and record-keeping skills
• Person-centred, strengths-based approach with a genuine desire to support positive change
• Diploma qualification in Community Services or related field with relevant justice-sector experience

Responsibilities

• Building positive, supportive relationships with SOFI participants
• Conducting in-depth assessments of barriers and developing tailored employment plans
• Delivering culturally safe, person-centred support to individuals with complex needs
• Referring participants to training, community and other support services
• Supporting participants to build confidence, job readiness and employability skills
• Identifying suitable employment opportunities and advocating with employers
• Building relationships with local employers and industry partners
• Providing ongoing support to participants and employers after placement in employment
• Maintaining accurate records and case notes in line with program requirements
• Contributing to team discussions and continuous improvement initiatives

Skills

Case management

Employment planning

Stakeholder engagement

Needs assessments

Person-centred approach

Education

Diploma in Community Services

Job description

The Salvation Army SOFI Consultant role in Queensland supports people with a history of offending to overcome barriers, secure employment and reintegrate into the community through tailored case management, planning and employer engagement. This specialist position requires direct experience with justice-involved individuals, strong stakeholder engagement, and a person-centred approach.

A Diploma in Community Services or related field is preferred, with opportunities to impact lives positively