Forensic Case Worker, Men's Reintegration Service

ACSO; Townsville City; On-site; AUD 92,000 - 97,000; Full time

Benefits offered by this job

12% superannuation

Salary packaging options

Annual leave loading 17.5%

Job summary

ACSO's Forensic Case Worker – Group Facilitator role is based at Townsville Correctional Centre. You will provide pre-release support to men in custody and lead group sessions to prepare them for release, coordinating referrals for accommodation, ID, and supports.

You will also maintain case notes and complete applications within standard procedures. Join a values-driven NFP working with Queensland Corrective Services, offering flexible arrangements, leave loading, and a clear path for

Qualifications

• Diploma-level qualification in a relevant field or significant experience.
• Ability to facilitate information sessions in a group setting is essential.
• Experience using PC-based office applications (e.g., Microsoft Office).
• Ability to build relationships with people from diverse backgrounds and advocate effectively.

Responsibilities

• Provide pre-release support to men in custody.
• Facilitate group-based sessions to prepare participants for release.
• Coordinate referrals for accommodation, ID, and community supports.
• Process applications and maintain accurate case notes.

Skills

Group facilitation

Interpersonal communication

Microsoft Office

NDIS knowledge

Education

Diploma-level qualification in Social Work, Justice, Psychology, Community Services, or Welfare Studies

Tools

Microsoft Office

Job description

Forensic Case Worker, Men's Reintegration Service

1d ago , from Australian Community Support Organisation

• A meaningful role supporting people as they transition from the justice system?
• Up to $97,140.16 base salary + 12% superannuation + NFP salary packaging options.
• Working for a values-based, supportive organisation where your work has impact every day.

At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting forensic clients to reintegrate back into the community. If you're looking for a great opportunity within ACSO and this sounds like you, read on!

About Us

The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.

The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice and policy design, to honour and embrace diverse traditions, cultures and experiences of those we support and work alongside.

We work across Victoria, New South Wales and Queensland.

What ACSO can offer you

• Full time, permanent position
• $92,298.96-$97,140.16 base salary dependent on skills and experience + 12% superannuation
• Salary packaging available- Our employees save about $5,500 a year on average
• Annual leave loading of 17.5%
• Located at Townsville Correctional Centre
• Flexible working arrangements - includes options for an accrued day off (ADO), compressed hours
• Paid parental leave (14 weeks accessible after six months of employment)
• An extra day of paid leave for Foundation Day - a special day off to express our gratitude for your dedication and contributions, as we commemorate the day ACSO was founded by Stan McCormack.
• Learning and development opportunities - In house training suite of client specific training including in Trauma Informed Practice, Mental Health First Aid (MHFA), Applied Suicide Intervention Skills Training (ASIST), plus best practice training on all aspects of Diversity, Equity, Inclusion and Belonging.
• Career progression opportunities - leadership development programs and coaching, opportunities for internal consultancy or secondments to other programs.
• Wellbeing initiatives such as free flu vaccines, professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!
• Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation

About the program

ACSO's Men's Reintegration Service is a statewide program delivered in partnership with Queensland Corrective Services (QCS), providing re-entry support to people in prison and after their return to the community. Working collaboratively with each client, the program helps address barriers to community reintegration and supports a positive transition. The service model includes intensive pre-release support, throughcare for up to six months after release, and after-hours assistance to help the people we support achieve successful outcomes.

About the position

As a Forensic Case Worker - Group Facilitator at Townsville Correctional Centre, you will provide pre-release support to men in custody. You will facilitate group-based sessions that prepare participants for release and coordinate referrals for accommodation, personal identification and community-based supports. You will also process applications and maintain accurate case notes.

This position works exclusively in Townsville Correctional Centre within set hours of 8am - 4pm.

What we're looking for

What matters most to us is finding people with the right attitude and values-people who can bring their existing knowledge and experience to the role, while also being curious, open and eager to keep learning.

If you are passionate about supporting people and hold the minimum qualifications or relevant professional experience, we encourage you to apply! We welcome applications from people with diverse backgrounds, experiences and skill sets.

Selection Criteria:

• A minimum Diploma-level qualification in a relevant field (Social Work, Justice, Psychology, Community Services and/or Welfare Studies), or significant relevant experience.
• Confidence in facilitating information sessions in a group setting (this is a key part of the role!) - let us know your pre-existing skills in group facilitation or what transferable skills you have that suit group facilitation.
• Competence in using PC-based office applications (e.g. Microsoft Office) and the internet - tell us about what systems you've used.
• Ability to build positive relationships and communicate with people of diverse backgrounds and abilities, including utilisation of strong negotiation, advocacy, conflict resolution and mediation skills - please tell us about a time where you've used these skills with external stakeholders or clients.
• Demonstrated capacity to work flexibly, manage competing priorities, and effectively set boundaries and limits where required - share with us an example of how you've managed this.
• Prior experience working with Aboriginal and/or Torres Strait Islander people will be highly regarded.

As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position. You must also have ability to obtain (and maintain) the relevant clearances required to enter correctional based facilities and access external justice related systems.

To learn more about this position, please contact Team Leader, Karen Rolfe - 0427 156 ***

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia's first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.

ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change.

ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience. If you are a candidate that requires any adjustments to participate in the process, please let us know at**@acso.org.au.