Forensic Case Worker, Men's Reintegration Service

ACSO; Rockhampton Regional; On-site; AUD 87,000 - 107,000; Full time

Benefits offered by this job

Salary packaging available

Annual leave loading 17.5%

Fleet vehicle

Job summary

ACSO's Men’s Reintegration Service is a statewide program delivering re-entry support to people in prison and after their return to the community. Working with each client, the program helps address barriers to community reintegration and supports a positive transition.

The position involves Through-Care Post Release Support across Rockhampton and Gladstone, building reintegration plans and linking clients to housing, employment and services.

Qualifications

• Diploma-level qualification in Social Work, Justice, Psychology, Community Services or Welfare Studies.
• Ability to manage a caseload autonomously in custody and community.
• Experience using case management systems and writing case notes.
• Ability to work with diverse backgrounds including Aboriginal and/or Torres Strait Islander people.

Responsibilities

• Provide Through-Care Post Release Support to eligible clients in Rockhampton and Gladstone.
• Engage with clients in custody and after release to develop reintegration plans.
• Assist with housing, employment and access to services.
• Attend Capricornia Correctional Centre 2 days per week and Gladstone hub as required.

Skills

Case management

Communication

Autonomy

Education

Diploma-level qualification in relevant field

Tools

PC-based case management software

Job description

Forensic Case Worker, Men's Reintegration Service

2d ago , from Australian Community Support Organisation

• A meaningful role supporting people as they transition from the justice system?
• Up to $97,140.16 base salary + 12% superannuation + NFP salary packaging options.
• A supportive, values-driven organisation where you can make a meaningful difference every day.

At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting forensic clients to reintegrate back into the community. If you're looking for a great opportunity within ACSO and this sounds like you, read on!

Have you been curious about working at ACSO but want more information before making a move? Or maybe you're hearing about us for the first time and would like to learn more about what we do?

Join us for our ACSO Virtual Information Night on Thursday 29 October 2026, 5.30 - 7.30pm and find out what it's like to work with a values-driven organisation creating real social impact! Free tickets available via Eventbrite.

About Us

The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.

The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice and policy design, to honour and embrace diverse traditions, cultures and experiences of those we support and work alongside.

We work across Victoria, New South Wales and Queensland.

What ACSO can offer you

• 1 x position located in Rockhampton, 1 x position located in Gladstone, QLD
• Up to $97,140.16 base salary dependent on skills and experience + 12% superannuation
• Salary packaging available- Our employees save about $5,500 a year on average
• Annual leave loading of 17.5%
• Use of ACSO fleet vehicle
• Flexible working arrangements - includes options for an accrued day off (ADO), compressed hours
• Paid parental leave (14 weeks accessible after six months of employment)
• An extra day of paid leave for Foundation Day - a special day off to express our gratitude for your dedication and contributions, as we commemorate the day ACSO was founded by Stan McCormack.
• Learning and development opportunities - In house training suite of client specific training including in Trauma Informed Practice, Mental Health First Aid (MHFA), Applied Suicide Intervention Skills Training (ASIST), plus best practice training on all aspects of Diversity, Equity, Inclusion and Belonging.
• Career progression opportunities - leadership development programs and coaching, opportunities for internal consultancy or secondments to other programs.
• Wellbeing initiatives such as free flu vaccines, professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!
• Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation

About the program

ACSO's Men's Reintegration Service is a statewide program delivered in partnership with Queensland Corrective Services (QCS), providing re-entry support to people in prison and after their return to the community. Working collaboratively with each client, the program helps address barriers to community reintegration and supports a positive transition. The service model includes intensive pre-release support, throughcare for up to six months after release, and after-hours assistance to help the people we support achieve successful outcomes.

About the position

As a Forensic Case Worker, you will provide Through-Care Post Release Support (TPRS) to eligible clients across the Rockhampton and Gladstone regions. Working directly with clients both in custody and following their release, you will build trusted relationships, develop reintegration plans, and provide practical support to help individuals successfully transition back into the community.

Support begins up to three months prior to release through regular engagement at Capricornia Correctional Centre and continues for up to six months post-release. Through outreach, advocacy, and hands-on case management, you will assist clients to overcome barriers, access housing, employment and community services, and achieve positive long-term outcomes.

This role involves community outreach, attending Capricornia Correctional Centre (2 days per week), and attending our Gladstone hub on a regular basis, as per operational needs and/or direction.

What we're looking for

What matters most to us is finding people with the right attitude and values-people who can bring their existing knowledge and experience to the role, while also being curious, open and eager to keep learning.

If you are passionate about supporting people and hold the minimum qualifications or relevant professional experience, we encourage you to apply! We welcome applications from people with diverse backgrounds, experiences and skill sets.

Selection Criteria

• A minimum Diploma-level qualification in a relevant field (Social Work, Justice, Psychology, Community Services and/or Welfare Studies), or significant relevant experience.
• Ability to work autonomously in managing an allocated caseload of clients both in custody and in the community, providing individualised support to achieve their reintegration goals- Tell us about your existing case management experience or the transferable skills you bring that would enable you to effectively manage client relationships, provide one-on-one support, and assist individuals to identify and achieve their goals.
• Competence in using PC-based case management applications and writing structured case notes and plans- Tell us about what systems you've used.
• Ability to build positive relationships and communicate with people of diverse backgrounds and abilities, including utilisation of strong negotiation, advocacy, conflict resolution and mediation skills- Please tell us about a time where you've used these skills with external stakeholders or clients.
• Demonstrated capacity to work flexibly, manage competing priorities, and effectively set boundaries and limits where required- Share with us an example of how you've managed this.
• Prior experience working with Aboriginal and/or Torres Strait Islander people will be highly regarded.

As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position. You must also have ability to obtain (and maintain) the relevant clearances required to enter correctional based facilities and access external justice related systems.

To learn more about this position, please contact Team Leader, Patria Dalzell - 0417 220 ***

Applications may close early if a suitable candidate is found sooner, so we recommend applying early!

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia's first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.

ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change.

ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience. If you are a candidate that requires any adjustments to participate in the process, please let us know at**@acso.org.au.