SMS Strategy & Change Lead — Flexible Options

Queensland Government; Brisbane; Hybrid; AUD 110,000 - 150,000; Full time

Job summary

TAFE Queensland is seeking a Student Management System (SMS) Manager to lead regional SMS governance, support, and optimization across the SkillsTech region. Reporting to the Director, Education Strategy, you will steer a team of SMS specialists and collaborate with senior leaders to ensure SMS underpins high-quality education and business outcomes.

You will drive continuous improvement, manage security and governance, lead change and training, and represent regional priorities in statewide SMS

Qualifications

• Extensive knowledge of the student management system and related processes.
• Demonstrated leadership of high-performing teams.
• Strong project management and change management capabilities.
• Excellent communication, negotiation and stakeholder engagement skills.

Responsibilities

• Lead a team of SMS specialists and provide strategic direction.
• Drive SMS projects, system improvements and change initiatives.
• Manage system security and ensure compliance with requirements.
• Oversee data submission, course and qualification transitions, and reporting.
• Build partnerships with senior leaders and stakeholders and support decision-making.

Skills

Leadership

Stakeholder engagement

Project management

Change management

Strategic planning

Tools

TechnologyOne SMS

Job description

TAFE Queensland is seeking a Student Management System (SMS) Manager to lead regional SMS governance, support, and optimization across the SkillsTech region. Reporting to the Director, Education Strategy, you will steer a team of SMS specialists and collaborate with senior leaders to ensure SMS underpins high-quality education and business outcomes.

You will drive continuous improvement, manage security and governance, lead change and training, and represent regional priorities in statewide SMS