SMB Growth Account Executive

Stripe, Inc.; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Stripe is hiring an Account Executive, SMB Grower in Sydney to own the full sales cycle for small to mid-sized businesses. You will renew existing contracts, drive upsell opportunities, and coordinate with product, risk, and operations to deliver solutions that fit client needs.

You’ll build strong relationships with Stripe users, develop scalable sales strategies, and close deals in a fast-paced, high-growth environment. Strong communication and analytical skills are essential for success.

Qualifications

• 2+ years of experience in a client-facing/sales role.
• Ability to understand complex technical ecosystems and build great relationships with technical users.
• Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements.
• Analytical ability to manage complex pricing and cost considerations.
• Experience managing projects with input from cross-functional teams.
• A knack for working well with a wide range of stakeholders, both internally and externally.
• Ability and motivation to operate in a highly ambiguous and fast-paced environment.
• Superior verbal and written communication skills.

Responsibilities

• Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
• Own the full sales cycle from lead to close for small/medium businesses
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
• Make every potential Stripe user happy with every interaction, regardless of deal size
• Identify and understand users’ pain points to propose Stripe solutions
• Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams

Skills

Client-facing sales

Strategic selling

Relationship building

Cross-functional collaboration

Analytical thinking

Communication

Negotiation

Ambiguity handling

Tools

Excel

SQL

Job description

Stripe is hiring an Account Executive, SMB Grower in Sydney to own the full sales cycle for small to mid-sized businesses. You will renew existing contracts, drive upsell opportunities, and coordinate with product, risk, and operations to deliver solutions that fit client needs.

You’ll build strong relationships with Stripe users, develop scalable sales strategies, and close deals in a fast-paced, high-growth environment. Strong communication and analytical skills are essential for success.