Showroom Operations & Sales Support Specialist

Carpet Court; Ipswich City; On-site; AUD 60,000 - 75,000; Full time

Job summary

Carpet Court Ipswich is seeking an experienced Administration & Sales Support Coordinator to keep our showroom operations running smoothly, supporting our showroom, sales team, customers and suppliers from enquiry through to installation. We’re looking for someone who is highly organised, proactive, and enjoys multitasking, with excellent people skills and a sharp eye for detail.

You’ll manage orders, quotes, scheduling and invoicing in a busy retail environment.

Qualifications

• Proven administration experience in a busy environment.
• Highly organised with the ability to juggle multiple priorities.
• Proactive with strong ownership mindset.
• Confident communication with customers, suppliers and team members.
• Attention to detail and problem-solving skills.
• Current Australian driver’s licence.

Responsibilities

• Customer service via phone, email and showroom support.
• Sales support by anticipating needs and ensuring no tasks are missed.
• Prepare quotes, process orders and enter customer information accurately.
• Coordinate calendars for home measures, quotes and installation schedules.
• Process supplier orders, track delivery timelines and verify stock.
• Prepare client invoices and log supplier invoices in accounting software.
• Maintain tidy showroom displays and manage office supplies.

Skills

Administration

Customer service

Data entry

Scheduling

Office software

Tools

MS Office

Accounting software

Job description

Carpet Court Ipswich is seeking an experienced Administration & Sales Support Coordinator to keep our showroom operations running smoothly, supporting our showroom, sales team, customers and suppliers from enquiry through to installation. We’re looking for someone who is highly organised, proactive, and enjoys multitasking, with excellent people skills and a sharp eye for detail.

You’ll manage orders, quotes, scheduling and invoicing in a busy retail environment.